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Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager at JPMorgan Chase in Consumer Community Banking - Data Governance, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

+ Supports the Data Management Controls program, specifically Retention and Destruction and Technical Data Quality initiatives to ensure compliance with Control Procedures

+ Supports Data Risk automation controls initiatives

+ Includes Data Technology Record Champion responsibilities, which supports all unstructured data remediation initiatives (e.g. Shared Drive, SharePoint)

+ Collaborates and build strong partnerships with Business stakeholders & Technology teams to support data risk controls efforts

+ Manages issue resolution and risk mitigation as necessary

+ Leads post-implementation review of project lessons learned, evaluate customer satisfaction and develop best practices

+ Helps drive content development for executive audiences and status reporting including but not limited to metrics gathering and executive presentations

+ Utilizes advanced analytical reasoning to identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness

Required qualifications, capabilities, and skills

+ 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization

+ Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities

+ Experience in an audit, regulatory compliance, or in a risk management/control function, preferably in Technology data risk management

+ Proven experience leading through the project lifecycle management, including influencing decision makers and adapting to changes as business needs evolve

+ Ability to work comfortably and confidently in a fast-paced environment, be flexible, follow tight deadlines, organize, and prioritize work

+ Self-motivated and possess the ability to work independently

+ Excellent written and verbal communications skills. Must be able to communicate with a wide variety of functional groups at various levels.

+ Advanced experience with project management tools (e.g., Jira, Confluence) and MS Office (e.g., PowerPoint, Excel, Teams)

Preferred qualifications, capabilities, and skills

+ Solid understanding of Compliance and Operational Risk Evaluation (CORE) system

+ Strong understanding of the agile methodology

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary

Jersey City,NJ $142,500.00 - $190,000.00 / year