"Alerted.org

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

740 Library Rd, Rochester, New York, United States of America, 14627

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

200813 Meliora Dining/Aux Ops

Work Shift:

UR - Day (United States of America)

Range:

UR URG 113

Compensation Range:

$77,216.00 - $115,824.00

_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._

Responsibilities:

GENERAL PURPOSE

Establishes, leads, plans, and organizes the management, maintenance, and optimization of all dining-related assets. Ensures that equipment, technology, and facilities across all dining locations are accounted for, in good working condition, and aligned with the University dining program’s operational goals and sustainability initiatives. Provides key performance data, as well as risk assessments, for driving capital renewal priorities. Supervises a team of professionals focused on safety and process improvement. Collaborates closely with dining leadership, procurement, facilities, and IT to support a high-quality dining experience for students, faculty, and staff.

ESSENTIAL FUNCTIONS

+ Develops policies, programs, goals, and objectives related to the physical infrastructure and assets of the University dining program. Brings industry best practices, risk and cost assessment data, and technology together to drive and implement appropriate, cost-effective strategies. Maintains an accurate and up-to-date inventory of all dining services equipment, furniture, and technology assets. Oversees lifecycle planning for dining assets, including acquisition, maintenance, repair, and replacement. Develops and implements asset tracking systems and protocols to improve accountability and operational efficiency. Represents the department internally and externally with outside agencies, organizations, contractors, consultants, and suppliers. Solicits and negotiates services for equipment and IT maintenance services.

+ Assists in the planning and execution of capital improvement projects related to dining facilities and equipment upgrades. Coordinates with internal stakeholders and contractors on renovations, installations, and new construction projects. Works with IT and dining technology vendors to manage POS systems, temperature monitoring tools, and kitchen equipment software.

+ Prepares budget recommendations for the dining services’ operations. Recommends priorities for the Capital Renewal/Replacement budget based on review of asset management analytics. Collaborates with leadership, procurement, and finance to ensure cost-effective sourcing and compliance with university purchasing policies. Promotes sustainability through energy-efficient asset selection and waste-reduction practices.

+ Ensures compliance with safety, sanitation, and regulatory standards related to dining equipment and facilities. Works with leadership to ensure departmental consistency in the application of policies, procedures, and required equipment safety per the University Sanitarian and Monroe County Department of Health protocols. Maintains knowledge of current industry practices through association membership, training sessions, continuing education, and industry activities. Performs audits of locations to make sure equipment and facilities do not present safety hazards. Provides direction to managers on PPE standards and adherence. Manages Safety specialist and reviews findings with operations teams and ensures appropriate adjustments made. Manages the relationship between department leads from Environmental Services, Housekeeping, and Campus Dining.

+ Leads, directs, and manages the performance of direct reports in the areas of process improvement and safety. Directs the staff in all functions related to the assessment, prioritization, scheduling, monitoring, work standards, and performance. Enhances performance quality by setting clear standards, monitoring progress, providing feedback, and identifying training needs for direct reports. Implements improvement plans, developing performance expectations for a culture of continuous growth and development, and aligning performance results with University-wide goals and objectives. Ensures a culture of continuous growth and development and aligns performance results with department-wide goals and objectives. Assesses current skills and training needs of direct reports. Assists in the development of training programs that simultaneously strengthen employee performance and enhance potential career advancement.

+ Supports the Associate Director of Operations in other projects and initiatives as needed.

Other duties as assigned

QUALIFICATIONS

+ Associate's degree in business management, facilities management, hospitality management, or related field required.

+ Bachelor’s degree in business management, facilities management, hospitality management, or related field preferred.

+ 5 years of experience in a leadership role in asset, facilities, or hospitality management required.

+ Previous leadership experience, including team management required.

+ Or equivalent combination of education and experience required.

+ Strong communication and interpersonal skills required.

+ Ability to manage complex projects, and design and implement new programs required.

+ Ability to analyze, condense, and synthesize information and provide accurate analysis and summaries required.

+ Strong organizational and problem-solving abilities required. Strong attention to detail required.

+ Proven strategic planning skills required.

+ Ability to exercise independent judgment and follow established protocols and procedures required.

+ Experience working with a diverse audience preferred.

+ Experience with university dining or auxiliary services preferred.

+ Serv-Safe and AllerTrain certification required within 12 months.

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Notice: If you are a **Current** **Employee,** please **log into myURHR** to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward.

Learn. Discover. Heal. Create.

Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better.

If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals

At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.