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BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID:18395

Employment Type: Full Time

Job Category: Digital / IT

Work Location: Davidson, NC (CSC)

BRIEF POSITION SUMMARY: Our industrial distribution company needs an IT Business Analyst to join our growing team. We are looking for a professional with experience in both information technology and supply chain. The successful applicant will serve as the liaison between IT teams, analyze data to drive a solution, and participate in the implementation of software programs. The ideal candidate for this position is detail-oriented and highly innovative. He or she will be responsible for translating business needs to IT solutions, and vice versa, with current programs, projects and initiatives in mind.

Our ideal candidate can work on multiple projects simultaneously. We need someone who can take charge of a project and deliver results.

Reporting to the Sr. Manager, Application Development, the IT Business Analyst analyzes business processes and existing systems to design or modify processes to improve efficiency and achieve expected results.

DUTIES and RESPONSIBILITIES:

+ Analyze the needs of the business users and document the business process. Elicit the system business requirements and serve as a basis for system specifications.

+ Requirements Planning and Management - Determine and document business requirements, model business process flows. Support system test plans, user training plans, creating user guides, and providing post-implementation support.

+ Implement a comprehensive plan for each project and hold regular stakeholder meetings of project progress.

+ Provide accurate timeline estimates for proposed solutions and takes ownership of those estimates.

+ Facilitate interaction between the user community and various IT teams - Create direct channels of communication to software developers that get the job done.

+ Provides on-going support of existing applications including troubleshooting reported problems, documenting and providing a resolution

+ Follows all defined standards as requirements such as change control, naming standards and documentation.

+ Supports and enhances existing applications, as well as developing new ones

+ Employs competencies of the business analysis area of knowledge.

+ Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.

+ Participation in special projects and performs additional duties as required

INDICATES ESSENTIAL DUTIES

To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

EDUCATION and EXPERIENCE:

+ Bachelor’s degree, in Applied Science or Business Area

+ Minimum of six months IT system, business analysis or project management experience is required.

SKILLS:

+ Analytical Thinking and Problem Solving

+ Verbal Communications and Presence

+ Written Communications and Documentation

+ Keen understanding of applications and technology

+ Business Knowledge, supply chain preferred.

+ Required: MS Office 365 suite, or similar.

+ Preferred: MS SharePoint, and HPLAM, Service Now

OTHER REQUIREMENTS:

+ A valid driver’s license and the ability to travel up to 5% of the time may be required.

+ This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”).

WHY MSC? People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. (https://jobs.mscdirect.com/content/Benefits/?locale=en\_US)

You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

Equal Employment Opportunity Statement

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.