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Treasury Management Customer Analyst

Hybrid: 3 days in office| Contract-Hire

Farmington Hills, MI

Payrate: $25.00/hr

Kelly Services is seeking a detail driven, customer focused **Treasury Management Analyst** to join a fast paced, global team. In this role, you’ll support high volume wire transfers and account changes for a national portfolio of over 13,000 Banking as a Service clients across the U.S., Mexico, Europe, and Southeast Asia.

What You’ll Do

+ Support and process day to day wire volume and Treasury service changes

+ Research and resolve client requests across 30+ internal systems (Hogan DDA, PEP+, PEGA, TMCC, ARP, EDI, ECIS, etc.)

+ Coordinate seamless, error free implementations of Treasury Management products

+ Provide basic training and “how to” support on 40+ TM products and services

+ Spot and escalate red flags for fraud or high risk activity in time critical scenarios

+ Partner with internal teams (Relationship Center, Specialists, Fraud, Ops) to meet case management and delivery SLAs

What You’ll Bring

Attention to Detail

Treasury Management / Payments & Banking Knowledge

Analytical Problem Solving

2- 5 years of banking/financial services experience Required

2+ years working with Treasury products & services (wire transfers preferred) Required

HS diploma or equivalent required

Strong written communication skills; comfortable responding by email and phone

Ability to work independently—with occasional virtual training and check-ins with a remote manager

Proficient in Microsoft Office Suite and key banking systems

A Typical Day

+ Scheduled shift: 7AM–4PMET

+ Triage high volume inbound emails and calls from clients across all lines of business

+ Process “add/change/delete” requests for accounts or services, ensuring all actions meet internal SLAs

+ Dive into complex, multilayer research to resolve escalations or special project requests

+ Document every interaction and update workflow systems to maintain complete audit trails

+ Escalate urgent fraud or compliance issues to management as needed

Why You’ll Love It

+ Be part of a **fast-paced** , **global team** driving mission critical Treasury operations

+ Flexible start date with a defined 6-month assignment and potential for extension

+ Competitive pay at **$25/hr**

+ Work remotely while making a real impact on clients around the world

**Apply today** and take the next step in your financial services career!

Email your resume to Daisy at [email protected] or call 562-471-7322.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.