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Title: Case Manager

Program: New Providence Women’s Shelter

Salary Range: $42,000- $45,150

Program Description: The New Providence Women’s Shelter is a 130 bed 24/7 emergency shelter for homeless women diagnosed with mental illness and/or substance use disorders. Our comprehensive services include case management, individual and group counseling, recreational activities and housing placement assistance. Additionally, an on-site Article 28 Clinic provides primary and behavioral health care services.

Essential Duties and Responsibilities:

The essential duties of the Case Manager include but are not limited to the following activities:

+ Conducts intake and assessments, makes necessary referrals for services and completes/updates psycho-social assessments of clients.

+ Provides case management services and assists clients in the creation of and adherence to their Independent Living Plans by identifying short and long-term objectives of which can be achieved.

+ Inputs all client information and updates in a timely fashion into the CARES system as well as the client’s physical chart.

+ Works collaboratively with clients and other staff to identify and obtain financial entitlements, housing and other concrete services

+ Maintains accurate and up to date written client documentation as required and in accordance with City/State oversight agency guidelines

+ Provides guidance for clients through individualized session on issues such as achieving personal goals, finding permanent or alternative housing, maintaining sobriety, complying with medication protocols and pursuing employment opportunities.

+ Maintains liaison with representatives from community organizations.

+ Provides escort services to clients’ appointments as needed.

+ Attends and participates in the program meetings.

+ Performs other duties as assigned by the Team Leader, Clinical Director or Program Director.

Qualifications:

+ High School/GED Diploma and experience as described below OR Associate's Degree

+ One to two years (1-2) year of experience working with homeless adults, substance use and/or mental health populations.

+ Teamwork, Organizational, Interpersonal, Communication, Computer, Bilingual a plus

+ Ability to work cooperatively with peers and other staff in order to serve the needs of the clients as effectively and efficiently as possible.

+ An ability to work independently and to adjust one’s schedule to accommodate the needs of the clients.

+ Excellent oral, writing, and listening skills.

+ An ability to interface with clients as well as all levels of staff.

+ Knowledge of Case Management software (CARES). Proficiency in Microsoft Office Suite, especially Outlook, Word, and Excel.

+ Bilingual or multilingual a plus.

Job Details

Pay Type Hourly

Employment Indicator Regular

Education Level Equivalent Experience

Hiring Min Rate 42,000 USD

Hiring Max Rate 45,150 USD