"Alerted.org

Job Description

Day to day -

Provides technical guidance for directing and monitoring information systems operations.

Support traditional enterprise VTC requirements on in-scope networks.

Support Video Conferencing Services that provide End-Users with video conference capabilities. Services include the planning and assessment, implementation, training, and ongoing management necessary to implement Video Conferencing Service.

Monitors and responds to complex technical control facility hardware and software problems. Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance.

Monitors and responds to hardware, software, and network problems.

Utilizes software and hardware tools and identifies and diagnoses complex problems and factors affecting network performance.

Performs a variety of systems engineering tasks and activities that are broad in nature and are concerned with major systems design, integration, and implementation, including personnel, hardware, software, budgetary, and support facilities and/or equipment.

Troubleshoots network systems when necessary and makes improvements to the network.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Required -

Education: Bachelors Degree (Substitutions will be based on additional years of experience)

Required Experience: 5+ years of related experience

Required Technical Skills: Network Engineering, Video Teleconferencing Services, End User Support, Troubleshooting/Problem Solving

Security Clearance Level: Q or TS

Required Skills and Abilities: Written and Oral Communication, Leadership, Strategic Planning, Organization, Problem Solving

70-80k

Benefits Overview

401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Cutting-edge technology you can learn from

Rest and recharge with paid vacation and holidays null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].