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Description

The candidate will be working as a member of the Sub-Same Day (SSD) delivery team as we work to provide faster than same day delivery across North America. We are looking for an experienced Supply Chain Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs within Amazon Supply Chain. This role involves regular communication with operation teams, tech teams, and project sponsors on status, risks and change control. The role requires ownership a SSD delivery quality metric, driving process improvements across the program, cadenced-based reporting to leadership, and long-term/strategic looking plan on the metric outlook. The supply chain manager will focus on building robust processes, by keeping plans, feedback and goals aligned between all stakeholders.

Key job responsibilities

- Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations

- Working with Business, Finance, Tech and operations partners to lead initiatives surrounding quality optimization

- Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics

- Build scalable hands-off the wheel products and systems partnering with analytical and technological teams

- Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions

- Partners with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order

- Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)

- Work with program managers, business leaders and leadership team to communicate and impact critical business initiatives

- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects

- Roll up your sleeves and do whatever is necessary; general manager / owner mentality

Basic Qualifications

- • Bachelor’s Degree in Supply Chain, Operations, Business, Engineering, Finance or related fields

- • 2+ years of forecasting, designing or modeling supply chain

- • 2+years of corporate process improvement experience within supply chain

- • MS Excel: Intermediate. V-lookups and Pivot Tables at minimum.

- • SQL/Programming Language: Basic – utilize to extract, manipulate and analyze data.

Preferred Qualifications

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience

- 3+ years of driving process improvements experience

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

- Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.