"Alerted.org

Description

Ready to shape the future of global entertainment?

Join Amazon and MGM Studios Tech as a Salesforce Developer where you'll support the CRM platform that tracks all sales activities for MGM Studios.

You'll be at the forefront of Amazon's entertainment revolution, working where Hollywood meets tech. Your work will directly impact how millions of people discover and enjoy content, while helping shape the future of streaming technology. If you're excited about solving complex technical challenges at massive scale while working with some of the most iconic entertainment brands in the world, this is your opportunity to make history.

This role is based in Los Angeles, putting you at the intersection of Amazon's tech innovation and MGM's century of storytelling excellence.

As a System Development Engineer in SFSC, you will architect, design and build scalable, flexible, and integrated solutions for our Prime Video Studios Sales team in partnership with other technology partners/teams/leaders across the enterprise. You will simplify and reinvent systems, processes, and tools to improve customer experiences. You will technically lead a complex charter of building and delivering cloud services and CRM solutions. You will jointly define strategy, vision, and roadmap of multi-year business critical cloud technology solution which will be rolled out to the Amazon and AWS enterprise.

As a Systems Development Engineer, you will define technical initiatives to drive cost optimization across various CRM, and internal Amazon environments, bring thought leadership to manage availability, latency and performance of our mission critical tools, services

Key job responsibilities

Manage Salesforce.com CRM including support for roadmap projects and operational enhancements.

Hands on configuration and development using APEX and Salesforce configuration capabilities such as Flows.

Focus on user efficiencies, solving business/customer issues, invent creative solutions, and ensure data accuracy across the Salesforce system.

Partner with business stakeholders to proactively identify, drive, and build improvements, enhancements, and system customization's that solve Amazon's Business needs.

Understanding customer, internal sales and account management team needs and translating them into robust business requirements for configuration and development in Salesforce CRM.

Participate in change management process. Drive communication efforts across relevant stakeholders.

A day in the life

This role will own customer impacting changes in our UX built on Salesforce. Our tools impact the entire enterprise and we hold a high bar for our customers. This role participates across the entire team of TPMS, PMT, Security Engineers, and SDEs to deliver engaging experiences in Salesforce.

About the team

The Amazon MGM Studios Business Enablement Technology Organization, a key division within AMS Studios Technology, is responsible for delivering technology solutions that support three of the five durable areas of the Studio Production Lifecycle (SPL), 1) Creative Development (Rights & IP), 2) Sales & Distribution (Sales), and 3) Financial Management and Participation's & Residuals (P&R).

Basic Qualifications

- Experience in automating, deploying, and supporting large-scale infrastructure

- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust

- Experience building services using AWS products

- Experience with CI/CD pipelines build processes

- Experience with APEX, Lightning Web Components (LWC), Javascript, Salesforce flows and integration features such as platform events, change-data-capture and RESTful services.

Preferred Qualifications

- Experience with distributed systems at scale

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.