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Sr. Director/VP/Clinical Delivery Lead, Advisory Services

Company: Citeline

Date Posted: Jun 2, 2025

Employment Type: Full Time

Job ID: R-1246

Description

Sr. Director/VP/Clinical Delivery Lead, Advisory Services

**Reports to** :SVP, Advisory Services

**Location** :US/UK

Norstella unifies five market-leading companies that all have a shared goal of improving patient access to life saving therapy. Each organization (Citeline, Evaluate, MMIT, Panalgo, and The Dedham Group) delivers must-have answers for critical strategic and commercial decision making. Together we help our clients:

+ Accelerate the drug development cycle

+ Bring the right drugs to market

+ Identify barriers to patient access

+ Turn data into insights faster

+ Think strategically for specialty therapeutics

By combining the efforts of each organization under Norstella, we offer and even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning, and predictive analytics.

The Team

The Advisory Services team is a key growth area for the business and one that is expanding rapidly. The team is global with presence in the US, Europe and Asia, and works directly with clients on a project basis, providing strategic support and advisory services leveraging the full breadth of capabilities across Norstella. We work with a range of client organizations globally – including major global pharma, startup biotechs, and pharma industry suppliers, advisors, and investors.

Our clients are generally senior-level decision makers in need of support to ensure they are properly informed to make those decisions, all the way up to C-level executives.

Scope of Role

In this role of Clinical Advisory Services Lead you will occupy a key leadership position in the Advisory team. You will manage a wide range of aspects of development and delivery of the Advisory Services business, with a particular focus on Clinical Development use cases, offerings and capabilities. You will focus on three key aspects:

**Clinical area delivery leadership** :You will own and drive consulting offerings and capabilities using our leading data and software solutions within the area of Clinical Development and spanning multiple use cases. These responsibilities will be diverse and involve extensive collaboration across the organization.

Key responsibilities include

+ Consulting offering development and refinement

+ Team capability development, training, and knowledge sharing

+ Sales enablement and production of relevant training material and supporting collateral

+ Support for marketing initiatives including preparing campaign materials

+ Thought leadership including development of written pieces, delivery of webinars, and delivery of conference presentations/panels

+ Strategy development collaboration, including working closely with Commercial, Product, and other relevant teams across Norstella

+ Team development/mentoring

+ All other duties, as assigned

**Selling and business development** :You will work closely with the global Consulting & Analytics team to deliver client consulting projects to a high standard. Key responsibilities include:

+ Supporting commercial function colleagues as a “specialist/subject matter expert” to facilitate client discussions and relationship development

+ Qualification and feasibility assessment

+ Proposal development leveraging the full capabilities of Norstella

+ Developing effort and price estimates

**Client project execution** :You will work closely with the global Consulting & Analytics team to deliver client consulting projects to a high standard. Key responsibilities include:

+ Playing a key role as a leader and subject matter expert in the area of Clinical Development

+ Liaising with clients and project teams directly to design, manage, and deliver successful project outcomes

+ Working with the broader Norstella team and resource managers to staff projects

+ Providing guidance and advice to project teams

+ Contributing directly to project execution including data collection/analysis, deliverable development, synthesis of findings and recommendations, and delivering those outcomes to clients

Clinical strategy and planning projects support clients, including (but not limited to) the following use case areas:

+ Clinical development planning and forecasting

+ Protocol Design, Country, Site and Investigator Feasibility

+ Clinical trials operations, cost benchmarking & landscapes

+ Performance monitoring/optimization & acceleration

+ Diversity planning and execution

+ Competitor trial monitoring & analytics

Requirements

+ Deep knowledge and expertise of the pharma strategic Clinical trial landscape (Clin Dev/Ops, clinical development plan development, clinical trial design, feasibility and site selection, protocol design, etc)

+ Relevant experience in commercially focused and client-facing roles (e.g. consulting, pharma), working as a subject matter expert closely with sales and consulting delivery organisations to drive business growth

+ Relevant experience (8-10 years) working in Clin Dev/Ops roles within Sponsor/CRO/Partner environment

+ Experience using data analytics and services to solve clinical trial challenges

+ Understanding of how, and where, AI can be deployed in the clinical trial ecosystem to answer industry questions

+ Extensive experience consulting in clinical strategy across various client types and therapeutic areas, with deep knowledge of global pharmaceutical landscape

+ Stellar communication & relationship management skills that foster trust and lasting client partnerships with demonstrated capability of sourcing and maintaining a book of business

+ Leadership and team management experience

+ Collaborative team player who is driven to win as part of a team and capable of managing fast paced activities while remaining optimistic

+ Operates with a sense of urgency and thrives on winning through continuous improvement

+ The ability to consume new learnings, conceptualize and iterate behavior quickly

+ A clear desire to build bespoke solutions for clients, with an innovative mindset

+ Existing knowledge of Norstella data assets and platforms (in particular Citeline products such as TrialTrove, SiteTrove but also other Norstella platforms e.g. Evaluate Pharma, PharmaProjects, real-word data, epidemiology)

+ Bachelors degree in a scientific/life science or business-related field; Advanced degree (PhD or MBA) in a relevant field preferred

Please Note - All candidates must be authorized to work in the United States or United Kingdom. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa

Benefits

+ Medical and Prescription Drug Benefits

+ Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)

+ Dental & Vision Benefits

+ Basic Life and AD&D Benefits

+ 401k Retirement Plan with Company Match

+ Company Paid Short & Long-Term Disability

+ Paid Parental Leave

+ Open Vacation Policy & Company Holidays

_The expected base salary for this position ranges from $180,000 to $200,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._

_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._

_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you._

_All legitimate roles with Norstella will be posted on Norstella’s job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.