• Patient Financial Services Team Lead

    Atrius Health (Watertown, MA)


    Atrius Health, an innovative healthcare leader, delivers an effective system of connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts. Atrius Health’s 645 physicians and primary care providers, along with 420 additional clinicians, work in close collaboration with hospital partners, community specialists and skilled nursing facilities. Our vision is to transform care to improve lives. Atrius Health provides high-quality, patient-centered, coordinated, cost effective care to every patient we serve. By establishing a solid foundation of shared decision making, understanding and trust with each of its patients, Atrius Health enhances their health and enriches their lives. Atrius Health is part of Optum, a health services company focused on building the leading value-based care system in the country.**

     

    *SUMMARY***

     

    Under direct supervision of the Patient Financial Services Supervisor or Regional Manager, coordinates and performs the daily operations of the business operations department in a small to medium size practice. Performs various business functions including check-in, cash handling, cashier and patient collections to ensure that organizational and financial objectives are supported. Responsible for working and completing all business operations work queues. Is a resource for patients, staff and other departments regarding business and financial policies and procedures.

     

    *EDUCATION/LICENSES/CERTIFICATIONS*

    * High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required.

    o Related Associate’s degree in Business or related field preferred.

    * EXPERIENCE*

    * 3-5 years patient financial experience within a medical practice or hospital.

    * Comprehensive knowledge of insurance concepts, coverage and administration processes.

    *SKILLS*

    * Excellent interpersonal skills needed with the ability to interact effectively with patients and medical professionals at all levels.

    * Ability to work and make decisions in a fast-paced environment.

    * Leadership potential.

    * Strong computer skills including electronic medical record and billing system required.

     

    /Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity./

     

    *Benefits Include:*

    * Up to 8% company retirement contribution,

    * Generous Paid Time Off

    * 10 paid holidays,

    * Paid professional development,

    * Generous health and welfare benefit package.

    **Job:** **Practice Support Staff*

    **Organization:** **Administration*

    **Title:** *Patient Financial Services Team Lead*

    **Location:** *Watertown MA*

    **Requisition ID:** *125604*