• Sales Operations Manager

    DGR Systems LLC (Tampa, FL)


    At DGR Systems, we’re not just growing—we’re thriving and having a blast doing it. As a premier technology consulting company on a serious upswing, we combine industry-leading expertise with a culture that’s collaborative, driven, and—dare we say—pretty fun. Think fast-paced IT challenges, high-fives for creative problem solving, and the occasional friendly debate over which Star Wars trilogy reigns supreme (original, obviously).

     

    We’re on the lookout for a motivated Sales Operations Manager to join our Tampa HQ and help lead the charge as we scale up. If you’re passionate about delivering exceptional customer service, thrive in a fast-paced environment, and love helping your team win—read on!

    Responsibilities

    + Oversee and lead a team of inside sales representatives focused on creating a five-star customer experience, lightning-fast quoting, and supporting our field sales team in reaching new heights.

    + Optimize sales processes and bring structure, insight, and a few good ideas to how we sell smarter—not harder.

    + Own the quoting and order management process—from pricing and product info to order tracking—with speed and precision.

    + Collaborate across teams (sales, marketing, technical wizards) to help onboard clients and keep them delighted.

    + Stay sharp on OEM products, rebates, pricing strategies, and more—because knowledge is power (and also profit).

    + Manage CRM systems like a boss, ensuring accurate data and valuable reporting insights.

    + Respond to and qualify incoming leads—aka welcome the new friends to the party.

    + Launch outbound sales campaigns with creativity and charisma that actually gets responses.

    Requirements

    + Experience in inside sales, account management, or customer success (3+ years), preferably in the IT or SaaS world.

    + Familiarity with CRM platforms like Dynamics 365, Salesforce, or HubSpot.

    + A working knowledge of OEM sales, distribution quoting, and the magical world of deal registrations.

    + Passion for people, problem-solving, and getting things DONE.

    + A high level of emotional intelligence, enthusiasm, and the kind of drive that coffee can’t even compete with.

    + A sense of humor—we take our work seriously, not ourselves.

    + Strong organizational skills (you may or may not color-code your calendar).

    + A love for learning and a desire to grow right alongside us.

     

    Benefits

     

    + Health Care Plan (Medical, Dental & Vision)

    + Retirement Plan (401k)

    + Life Insurance (Basic, Voluntary & AD&D)

    + Paid Time Off (Vacation, Sick & Public Holidays)

    + Family Leave (Maternity, Paternity)

    + Short Term & Long-Term Disability

    + Training & Development

    + Work from Home Program

    + Wellness Resources