• Family Services Supervisor - Jamaica

    Homes for the Homeless (Queens, NY)


    FAMILY SERVICES SUPERVISOR

    Homes for the Homeless (HFH) is searching for an experienced Family Services Supervisor for our Families w/ Children facility located in the Jamaica area of Queens, NY. The Family Services Supervisor, will play a pivotal role in our organization, in assisting the Director of Family Services. The Family Services Supervisor will be joining a supervisory team that is responsible for maintaining the critical files required by DHS and OTDA, and assisting in training and onboarding new staff members. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve.

    ABOUT HOMES FOR THE HOMELESS:

    HFH operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    + Assist the Director of Family Services with the day-to-day operation of the program.

    + Assist with the supervision of family services case managers.

    + Conduct case audits.

    + Able to network with outside agencies to increase the department’s referrals sources.

    + Manage and maintain several program reports.

    + Maintain critical files required by DHS.

    + Carry a case load when there is a staff vacancy.

    + Able to consult cases with family service staff.

    + Assist with filing, new intakes, unit inspections.

    + Train new staff.

    + Conduct client case conferences.

    + Ability to work with a diverse population.

    + Network with outside agencies to provide the staff with additional referral resources

    QUALIFICATIONS:

    + Bachelor’s degree in related field.

    + At least one year of supervisory experience.

    + Proficient in Microsoft Suite.

    + Knowledge of Microsoft word and excel.

    + Bilingual is a plus.

    COMPENSATION/EEO:

    In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, we provide excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days, and 12 paid holidays.

     

    Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law.

    SALARY:

    $54,075