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We are seeking a **_Finacial Counselor_** who will coordinate pre-registration by completing financial clearance for scheduled and non-scheduled patient appointments. The financial clearance process includes but is not limited to insurance verification, obtaining referrals and authorizations (when applicable), communicating pertinent information to the patient and referring physician that may or may not have a financial impact on requested services in addition to documenting all appropriate systems as for outpatient services rendered. Serve a liaison between the physician, insurance company and patient to ensure all services are financially cleared prior to the date of service to enable prompt access to appropriate clinical/surgical services. Depending on actual work location, may be assigned to outpatient and/or inpatient caseload.

Specific Duties and Responsibilities

+ Effectively use budget resources within control.

+ Inform supervisor and/or team lead of supply needs.

+ Confide with team lead or supervisor prior to making decisions based on established policies, procedures, and protocols.

+ Read and understand requisitions, referral and insurance forms, patient related data and other forms.

+ Read and understand all screens related to insurance.

+ Read and understand departmental protocols.

+ Read and understand written product directions.

+ Use information in protocols to fulfill duties effectively and responsibly.

+ Complete simple reports.

+ Perform other duties as required.

Minimum Qualifications

+ High School Diploma or GED.

+ One to two years related medical office, hospital, medical call center or similar customer service environment.

+ Certification on host systems as appropriate. Certification to be obtained during 120-day introductory period.

+ Final applicant for this position may be required to complete skills assessments appropriate to position description.

+ Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS Diploma/Graduation Equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

+ Technical training or AA.

_Minimum Skills & Abilities_

+ Able to operate basic office equipment, e.g. photo copier, fax machine, scanner, PC, telephone, etc.

Classified Title: Financial Counselor

Role/Level/Range: ATO 37.5/02/OC

Starting Salary Range: $15.70 - $25.25 HRLY ($43,000 targeted; Commensurate w/exp.)

Employee group: Full Time

Schedule: M-F 8am - 4:30pm

FLSA Status: Non-Exempt

Department name: SOM OB GYN Production Unit Billing

Personnel area: School of Medicine

The listed salary range represents the minimum and maximum Johns Hopkins University offers for this position, based on a good faith estimate at the time of posting. Actual compensation will vary depending on factors such as location, skills, experience, market conditions, education, and internal equity. Not all candidates will qualify for the highest salary in the range.

Johns Hopkins provides a comprehensive benefits package supporting health, career, and retirement. Learn more: https://hr.jhu.edu/benefits-worklife/.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf