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Medical Assistants assist physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction. Additionally, they serve as the lead person for team regarding day-to-day workflow issues or office procedures.

The position offers opportunities for growth, with a clear career ladder from Medical Assistant to Medical Assistant, Expert. A starting pay rate of $18.40/hour for Medical Assistant is offered, based on experience and qualifications.

Responsibilities:

+ Collaborates with care team to improve patient access, reduce emergency visits, and decrease readmissions.

+ Conducts telephonic outreach for post-hospital follow-ups, medication reviews, and care coordination.

+ Makes referrals and addresses discharge needs.

+ Supports population health initiatives and gap closure.

+ Provides health education and promotes patient engagement through wellness guidance and motivational interviewing.

+ Manages clinical tasks, assigns workflow, and mentors staff.

+ Oversees Epic Care as a super user and assists with department improvements.

+ Handles medical records per HIPAA regulations.

+ Performs front office duties including scheduling, insurance verification, and chart management.

+ Prepares patient rooms and maintains infection control.

+ Assists patients, collects specimens, takes vitals, and relays provider instructions.

+ Conducts phlebotomy, EKGs, and clinic procedures.

+ Ensures regulatory compliance and strict confidentiality.

+ Administers injectable medication and vaccines under physician supervision.

+ High school diploma or equivalent is required.

+ Successful completion of Medical Assistant program, or equivalent hospital program, or Successful completion and maintenance of certification examination and 1 year of patient care experience, or Two years of direct patient care experience required.

+ Successfully complete the UPMC preceptor training and serve as a preceptor and mentor to newly hired team members.

+ Must be responsible and demonstrate proficiency in all practice category specific tasks.

+ Previous Pediatric experience preferred **Licensure, Certifications, and Clearances:**

+ In lieu of the MAS, relevant bachelor's degree accepted.

+ Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

+ Act 31 / Act 33 / Act 34 / Act 73 with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran