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Join our team as an Office Assistant I and become an essential part of a fast-paced, patient-focused clinic! We're looking for a motivated individual with prior medical office experience who’s ready to support a growing practice and make a difference every day. Enjoy the perks of a Monday–Friday schedule with no weekends or holidays, and work alongside a dedicated, friendly team in a busy, collaborative environment. You’ll play a key role in helping patients feel welcomed and supported, while keeping clinic operations running smoothly. UPMC offers a comprehensive Total Rewards benefits package to support your health, financial wellness, and work-life balance. If you're organized, compassionate, and thrive in a dynamic setting, this is the opportunity for you!

In this role, there is the opportunity to -

+ Schedule and coordinate patient appointments accurately, including rescheduling and message relay to providers.

+ Greet and register patients in a courteous and timely manner, performing check-in and check-out procedures.

+ Verify and update patient demographics, insurance details, and other essential information in the system.

+ Answer incoming calls, screen inquiries, take messages, and provide accurate information to patients and staff.

+ Prepare patient charts and complete necessary forms, including encounter forms and referrals, before appointments.

+ Maintain physician schedules in the system and confirm appointments to ensure efficient patient flow.

+ Utilize financial management systems to enter charges, collect co-payments, and reconcile transactions.

+ Ensure cleanliness and organization of the waiting area while maintaining patient confidentiality and following all UPMC policies.

Required

+ High school diploma or GED

+ 1 year work experience, preferably in a medical office setting

Preferred

+ Knowledge of medical terminology

+ Word processing and computer experience

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran