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Posting Details

Working Title Benefits Coordinator

Position Number 00769A

Department HUMAN RESOURCES

Location Norfolk, VA

Type of Position Classified

Type of Job Full Time

EEO Category F Administrative Support (Clerical & Sales)

Job Description

The chief objective of a Benefits Coordinator is to effectively administer employee benefits and leave programs to ensure compliance, efficiency, and employee satisfaction. To serve as a liaison between employees, benefits providers, and the university, ensuring that benefits are communicated clearly and utilized effectively. The Benefits Coordinator’s goal is to enhance employee well-being while optimizing costs and maintaining compliance with legal and company policies.

Type of Recruitment

Knowledge, skills and abilities

Working knowledge of employer benefits and leave programs to include health insurance, retirement, disability and various leave benefits. Working knowledge of regulatory requirements such as ACA , ERISA , COBRA , HIPAA , FMLA , and IRS regulations for supplemental retirement, and defined contribution plans. Excellent oral and written communication skills. Proficient with computer software applications such as Microsoft Office Suite (including Word, Excel,

PowerPoint) and other presentation design software (i.e. Canva). Working knowledge of client server systems (e.g. Banner, PeopleSoft or a similar program). Excellent customer service skills. Demonstrated ability to work in a team environment and to work independently.Demonstrated ability to maintain confidentiality. Demonstrated ability to record, organize and analyze data. Demonstrated ability to prioritize and manage multiple projects in a timely manner, while producing quality work.

Special licenses, registration or certification

None

Education or training

None

Level and type of experience

Considerable experience in customer service and office administration. Prior working experience drafting, preparing, and editing all manner of related correspondence, reports, spreadsheets, presentations, memos, and other documents. Prior working experience in benefits and leave administration in an organization offering a comprehensive benefit package.

Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)

Working knowledge of Commonwealth of Virginia policies and procedures relating to benefits programs; basic knowledge of Commonwealth of Virginia Workers’ Compensation rules and regulations. Prior working benefits experience in a higher education institution. Education equivalent to relevant area of study such as human resources, business administration, psychology or public administration.

Conditions of Employment

n/a

Annual Salary/Hourly Rate Salary commensurate with education and experience

Posting Detail Information

Job Requisition Number S02963

Job Open To General Public

Open Date 06/02/2025

Close Date 06/13/2025

Open Until Filled No

Special Instructions Summary

Please upload cover letter and resume

Criminal Background Check The final candidate is required to complete a criminal history check.

College Home Page

Department Home Page

Equity Statement

It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.

Reasonable Accommodation Request

If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.

Alternative Hiring Process

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.

To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.

To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155.

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

+ Resume

+ Cover Letter/Letter of Application

+ Contact Information for Professional References

Optional Documents

+ Yellow Layoff Form

+ Blue Layoff Card

+ AHP Letter