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Posting Details

Working Title MLIS Program Coordinator

Position Number 01417A

Department DARDEN COLLEGE OF EDUC

Location Norfolk, VA

Type of Position Classified

Type of Job Full Time

EEO Category E Paraprofessionals

Job Description

The MLIS Program Coordinator is responsible for managing the program-specific strategic development and regular operations of the MLIS program. They are responsible for:

• Answering individualized inquiries (phone call or zoom meetings; transcript reviews)

• Guiding newly admitted students; registering continuing students; assisting students regarding withdrawals, incompletes, academic warning, accommodations, etc.

• Scheduling sufficient sections of courses and providing administrative support for hiring of adjuncts

• Administratively supporting and assisting adjuncts with onboarding completion, answering payroll questions, and setting up ODU accounts

• Assisting with licensure process for school librarianship including those with a teaching license, those without a teaching license, and those with an MLIS seeking licensure.

• Tracking student progress through program expectations and requirements (completion of ePortfolio; application to graduate; internship requirements and placement; completion of university and licensure requirements, etc.)

Type of Recruitment

Knowledge, skills and abilities

+ Basic knowledge of effective customer service and problem resolution techniques when serving diverse customers.

+ Excellent verbal and written communication skills.

+ Ability to prioritize and organize tasks independently.

+ Demonstrated ability to design and implement organizational processes and policies.

+ Demonstrated ability to work with a suite of technology software (to include Canvas, Microsoft tools, Presentation tools, Google tools, and social media).

Special licenses, registration or certification

None

Education or training

None

Level and type of experience

Working experience in an academic or similar setting.

Considerable experience working with diverse populations including students, faculty, staff, administrators and the public.

Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)

+ Considerable knowledge and experience supporting higher education programming and systems.

+ Working knowledge of services and resources available to students through ODU campus departments and agencies, with the ability and initiative to make appropriate referrals.

+ Working knowledge of licensure process for school librarianship.

+ Familiarity with ODU academic administration and record keeping systems and processes.

+ Demonstrated ability to interpret, design, and implement academic processes and policies.

+ Considerable related experience in administrative positions or project management.

Conditions of Employment

N/A

Annual Salary/Hourly Rate Salary commensurate with education and experience

Posting Detail Information

Job Requisition Number S02954

Job Open To General Public

Open Date 06/02/2025

Close Date 06/13/2025

Open Until Filled No

Special Instructions Summary

Please upload cover letter and resume.

Criminal Background Check The final candidate is required to complete a criminal history check.

College Home Page

Department Home Page

Equity Statement

It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.

Reasonable Accommodation Request

If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.

Alternative Hiring Process

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.

To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.

To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155.

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

+ Resume

+ Cover Letter/Letter of Application

+ Contact Information for Professional References

Optional Documents

+ Yellow Layoff Form

+ Blue Layoff Card

+ AHP Letter