• Patient Accounting Trainer - McLaren Careers

    McLaren Health Care (Shelby Township, MI)


    Position Summary

    : Under minimal direction, Patient Accounting Trainer is responsible for completing tasks associated with specific assignments. Patient Accounting Trainer is responsible for the review, education, and improvement of all aspects of Patient Accounting. This includes monitoring Quality Assurance, developing Job Aids, and related training documents, analyzing denial trends for training opportunities, and training New Hires on systems and procedures.

    Essential Functions and Responsibilities:

    1. Confer with leadership and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies.

    2. Coordinate training schedule with the hiring and training demands of the Revenue Cycle.

    3. Formulate teaching outline and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops.

    4. Select or develop teaching aids such as training handbooks, demonstration models, multimedia visual aids, and computer tutorial and reference materials.New Hire training documents, workflows, job aids, reporting/ tracking of quality and process improvement.

    5. Conduct training sessions covering specific areas such as on-the-job training, refresher training, etc.

    6. Test trainees to measure progress and to evaluate effectiveness of training and provide proof of competency.

    7. Report on progress of employees under guidance during training periods.

    8. Monitor methods used by employees for Revenue Cycle duties and make on the spot corrections.

    Qualifications

    Required:

    + High School Diploma or GED

    + Three years’ experience in finance and/or revenue cycle functions

    Preferred:

    + Associates degree in Healthcare Administration, Business Administration, Health InformationManagement or related field

    + Working knowledge of CPT, HCPCS, and ICD-10

    + Three years’ experience in hospital financial services or patient service.

     

    Equal Opportunity Employer of Minorities/Females/Disabled/Veterans