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Director of Des Moines Center

Leadership (Supervisory, Management, Executive) Johnston, Iowa

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Description

ChildServe is seeking a dynamic and experienced leader to serve as the Director of Des Moines Center. This role provides strategic leadership and operational oversight for all services at our Des Moines location. The Director will champion quality, safety, and innovation while fostering a culture of excellence, collaboration, and compassion.

What You'll Do

+ Identify and assess growth opportunities. Develop and implement strategic plans to achieve operational goals.

+ Lead cross-functional collaboration to establish and maintain care practices and operational standards.

+ Analyze customer engagement data and drive continuous improvement initiatives.

+ Oversee care admissions to support census targets and ensure compliance with quality standards.

+ Design and implement effective organizational structures, roles, and responsibilities.

+ Collaborate on workforce planning to ensure adequate staffing and capacity to meet service demands.

+ Cultivate a positive workplace culture and drive staff engagement and satisfaction.

+ Ensure effective application of performance standards, compensation practices, training, and productivity metrics.

+ Lead the development and monitoring of budgets and contingency plans.

+ Stay current on regulatory requirements, compliance standards, and industry best practices; proactively identify and mitigate risks.

What You'll Need

+ Bachelor’s degree. Master’s degree in a healthcare-related field preferred.

+ Five years of progressive leadership experience in a healthcare, non-profit, or related field.

+ Proven ability to lead strategically and operationally, with strong financial and performance management skills.

+ Exceptional communication, organizational, and multitasking abilities.

+ Ability to understand and communicate effectively and professionally in reading, writing, and speaking the English language.

Why ChildServe?

ChildServe has earned the title of Top Workplace every year since 2014. Here’s why employees love working here:

+ Our work matters. We partner with families to help children with special healthcare needs live a great life.

+ We’re not your average non-profit. We serve more than 5,800 children each year through over 30 specialty pediatric services in the Ames, Des Moines, Iowa City, and Cedar Rapids areas. Many of our programs are one-of-a-kind.

+ Our team rocks. Our teams are filled with people who care about their coworkers, and who believe that collaboration is key to providing exceptional care to children.

+ Our learning never stops. As a non-profit dedicated to innovation, we’re proud to help team members gain new certifications, continue their education, take their expertise to the next level, and find new opportunities to advance their career right here at ChildServe.

+ We believe our differences make us great. We are on a continuous journey to create an environment where different perspectives are valued, and all feel safe and welcome.

+ We’re moving forward together. Experts across multiple disciplines work together to help kids get the best care possible.

ChildServe is an Equal Opportunity Employer.