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Position Summary

The Senior Manager, Learner Resources and Library is responsible for managing academic resources and services within the College that are designed to support learner success. The incumbent will ensure internal and external stakeholders have access and the ability to maximize the utilization of academic resources and services, including the online library, Foundational education, writing and math labs, and other supportive tools. The Senior Manager, Learner Resources and Library leads and influences the development and implementation of the College's long-term goals and plans by translating the vision and mission into actionable strategies that align with the organizational strategies.

*Salary range for this position is between $99,000.00 and $112,000.00 a year

Essential Function and Responsibilities:

+ Ensures outreach to internal and external stakeholders creates awareness of accessibility and value of academic resources and services to consistently improve engagement initiatives in the library and other academic resources

+ Collaborates cross-functionally to support the development of engaging learning modules in the Learning Management System (LMS) and MyNightingale that help support internal and external stakeholders' utilization of the library and other academic resources

+ Ensures collaborators within the function keep informed of professional and technological developments through participation in a professional organization, workshops, continuing education courses, and reading professional materials

+ Operationalize processes through the creation of SOPs, job aids, and training resources

+ Oversees access and maintenance of the library's licensed digital resources, including tasks related to contracts, implementation, collaborator support, troubleshooting, and maintenance of resources

+ Oversees the operations of writing and math labs, and associated activities to ensure functional performance, learner utilization, and satisfaction

+ Oversees the operations of the foundational learning and resource courses, and associated activities to ensure functional performance and outcomes

+ Oversees the operations of the learner tech center, and associated activities to ensure functional performance, learner utilization, and outcomes

+ Manage and support learner technology, including the integration and utilization of educational tools and platforms.

+ Collaborates in hiring activities including candidate selection, participation in panel interviews, and making hiring decisions

+ Supports collaborators in all aspects of training and development including performance, behaviors, competencies, and alignment

+ Manages resources and assets to ensure budgets are met

+ Gathers and analyzes functional data to accurately reflect functional performance, identify areas of opportunity, and implement interventions to improve functional and strategic outcomes

+ Participates in the successful implementation of other functional projects as they arise

Qualifications and Education Requirements:

+ Master's Degree from an accredited institution is required.

+ Demonstrated five years of experience in business operations supporting multi-functional teams is required.

+ Demonstrated experience in coaching, developing, and motivating a team is required.

+ Demonstrated proficiency in Microsoft Office is required.

+ Demonstrated familiarity with virtual reference services using chat tools, email, and videoconferencing software is required.

+ Demonstrated experience working in an educational environment with underserved populations is strongly preferred.

+ Demonstrated experience working in the healthcare environment or healthcare industry is strongly preferred.

+ Demonstrated experience utilizing qualitative and quantitative data to drive decision making, operational strategies, and team development is strongly preferred.

+ Demonstrated familiarity with library information technology, systems, products, and delivery technologies in a higher education environment is strongly preferred.

This position is required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah.  The College will pay for all travel and lodging accommodations.

Company Description

Our Mission (not just words on the wall, we live it, love it, and daily contribute to it).

At Nightingale College, our Innovative Education model helps transform rural health landscapes through our blended-distance learning platform. Every person involved with Nightingale College helps to change lives of our learners, our communities and ultimately the world by adding to the quality of healthcare. We are proud to have graduated over 1,800 nurses serving communities in need. We are serious about our outcomes and have a little bit of fun getting there.

The professional and personal development of our learners and our collaborators is our company's foundation. Not only do we develop strategies that promote a positive work-life integration, but we also create an environment that invites you to become an expert in your field, be it through higher education or professional development. Put simply, we elevate employment, elevate health, and elevate education. We're so happy that you've found us!