"Alerted.org

Account Manager

**Wage:** $61,692.80/ salary

Requirements:

+ Minimum 3–5 years of management experience in the security industry or a related field

+ Excellent customer service skills

+ Strong verbal and written communication skills

+ Ability to stand and walk long distances

+ Must be able to work in a fast-paced environment

+ **Valid driver's license**

+ **Driver Certification**

Position Summary:

We are seeking a highly professional and experienced **Security Account Manager** to lead and oversee security operations across multiple client sites. This role is responsible for managing over 2,500 hours of weekly coverage and supervising a team of approximately 80 security officers. The ideal candidate will bring strong leadership, operational expertise, and a commitment to excellence in service delivery.

Key Responsibilities:

+ Direct and coordinate all aspects of security operations, including scheduling, payroll, staffing, and performance management.

+ Ensure compliance with company policies, client requirements, and industry regulations.

+ Provide leadership and support during critical incidents; prior experience in emergency response or incident management is highly desirable.

+ Maintain a visible presence at client sites, supporting field supervisors and officers in all weather conditions.

+ Deliver exceptional customer service and maintain strong client relationships through regular communication and responsiveness.

+ Flexibility to work weekends, evenings, and off-hours as needed to meet operational demands.

Qualifications:

+ Minimum of 3–5 years of management experience in the security industry or a related field.

+ Proficiency in scheduling software and payroll systems.

+ Strong leadership, organizational, and problem-solving skills.

+ Ability to adapt quickly in a fast-paced, dynamic environment.

+ Excellent verbal and written communication skills.

+ Bilingual (English/Spanish) is a plus, but not required.

+ Valid driver’s license and reliable transportation required.

Additional Responsibilities:

+ Develop and implement site-specific post orders and operational procedures.

+ Recruit, train, and mentor security personnel to ensure high performance and professionalism.

+ Identify opportunities for service improvements and operational efficiencies.

+ Support business development efforts through service expansion and client satisfaction.

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

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Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.