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Quality Assurance (QA) Manager, SME

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

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The Opportunity:

CACI is seeking an highly experienced Quality Assurance (QA) Manager, SME to U.S. Southern Command (USSOUTHCOM) in Doral, FL. This position is contingent upon award of the USSOUTHCOM Cyber Information Technology Enterprise Services (SCITES II) contract.

Responsibilities:

+ Serves as the lead for ensuring quality of work performed under this TO meets the customer expectations and objectives

+ Works in coordination with the Mission Enterprise Services Management Office (MESMO) to provide timely acknowledgement and coordination of requests, problem identification, root cause analysis, escalation, resolution, and closure for all issues

+ Provides support in business planning and implements new strategic initiatives to improve business processes

+ Understands customer needs, helps to define prioritization and sequencing, and leads activities

+ Leads key discussions from both business and technical perspectives

+ Contributes to a QMP and maintains/updates changes in the program processes

+ Manages expectations and objectives by detailing the application of the appropriate methodology (e.g., quality control and/or quality assurance) for accomplishing TO performance

+ Identifies and reports on risks and opportunities for improvement

+ Supports technical working groups and program deliverables (such as the PMP) as needed

+ Provides technical/management leadership on major tasks or technology assignments

+ Possesses domain and expert technical knowledge

+ May supervise others

Qualifications:

_Required:_

+ Bachelor's degree in related field of study

+ 13+ years of relevant experience

+ US citizen with active Secret security clearance

+ Expert in quality assurance processes, with particular emphasis on meeting customer expectations and objectives.

+ Possesses comprehensive knowledge of problem identification, root cause analysis, and issue resolution, coordinating effectively with stakeholders.

+ Exhibits strategic expertise in business planning, process improvement, and leading key discussions from both business and technical perspectives.

+ Demonstrates proficiency in developing and maintaining Quality Management Plans (QMP), managing expectations through appropriate methodologies, and identifying risks and opportunities for improvement.

_Desired:_

+ Integrated Master Scheduler - PMI certification

+ Desired background in military IT environments and experience supervising teams

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

**Your potential is limitless.** So is ours.

Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci)

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**Pay Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) .

The proposed salary range for this position is:

$105,100-$231,100

_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._