• Senior Mobile Service Manager

    CACI International (Doral, FL)


    Senior Mobile Service Manager

     

    Job Category: Information Technology

     

    Time Type: Full time

     

    Minimum Clearance Required to Start: Secret

     

    Employee Type: Regular

     

    Percentage of Travel Required: Up to 10%

     

    Type of Travel: Local

     

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    The Opportunity:

    CACI is seeking an experienced and technically proficient Senior Mobile Service Manager to join our team to support U.S. Southern Command (USSOUTHCOM) in Doral, Florida. The Senior Mobile Service Manager requires a combination of strategic thinking, technical expertise, and leadership skills to effectively manage USSOUTHCOM's mobile device program and ensure its alignment with organizational goals and security requirements. This role is responsible for developing and implementing mobile device strategies, policies, and management practices that support mission-critical reliability and performance. The ideal candidate will possess comprehensive knowledge across key mobile technology areas and function as a technical expert across multiple project assignments.

     

    This position is contingent upon award of the contract.

    Responsibilities:

    + Develop and implement mobile device strategies and policies in support of USSOUTHCOM communication services

    + Oversee work of mobile device technicians, assigning tasks and setting priorities andmanage the full mobile device lifecycle, from procurement to retirement

    + Coordinate with vendors and service providers for device acquisition and support while, ensure compliance with USSOUTHCOM security policies and DoD regulations

    + Develop and maintain standard operating procedures for mobile device management to include monitor and analyze mobile device usage patterns and costs

    + Implement and manage Mobile Device Management (MDM) and Enterprise Mobility Management (EMM) solutions and manage relationships with mobile carriers and negotiate service contracts

    + Manage budget for mobile devices, accessories, and related services and provide guidance on integrating mobile technologies with other IT systems

    + Coordinate with IT security teams to address mobile-specific security concerns

    + Develop and deliver training programs for end-users on mobile device policies and best practices

    + Support the Enterprise Service Desk (ESD) function and ensure timely resolution of user issues

    + Prepare reports for program management on mobile device program performance and metrics

    + Participate in disaster recovery and business continuity planning for mobile systems, constantly collaborate with other IT teams to ensure seamless integration of mobile devices into the overall IT infrastructure

    + Plan and lead major technology assignments and may supervise others

    Qualifications:

    _Required:_

    + US citizen with active Secret security clearance

    + Bachelor’s degree in Information Technology, Computer Science, or related field

    + 7+ years of experience in mobile device management and IT services

    + Comprehensive knowledge of mobile technologies, MDM/EMM solutions, and security practices

    + Experience with DoD or government mobile device programs preferred with strong leadership and project management skills and excellent communication and interpersonal skills

    + Relevant certifications (e.g., ITIL, PMP, mobile technology certifications)

     

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    What You Can Expect:

    A culture of integrity.

     

    At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

     

    An environment of trust.

     

    CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

     

    A focus on continuous growth.

     

    Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

     

    **Your potential is limitless.** So is ours.

     

    Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci)

     

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    **Pay Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) .

    The proposed salary range for this position is:

    $75,200-$158,100

     

    _CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._