• Configuration Management Lead - Senior

    CACI International (Doral, FL)


    Configuration Management Lead – Senior

     

    Job Category: Engineering and Technical Support

     

    Time Type: Full time

     

    Minimum Clearance Required to Start: Secret

     

    Employee Type: Regular

     

    Percentage of Travel Required: Up to 10%

     

    Type of Travel: Local

     

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    CACI is seeking a highly skilled Configuration Management Lead to join our team to support our customer, U.S. Southern Command (USSOUTHCOM), in Doral, Florida. This position is contingent upon award of the USSOUTHCOM Cyber Information Technology Enterprise Services (SCITES2).

     

    The ideal candidate will be responsible for overseeing and optimizing the organization's Configuration Management processes in alignment with ITIL best practices and ensuring the accuracy, completeness, and reliability of data across the Enterprise Information Environment (EIE).

    Key Responsibilities:

    + Lead and manage a team of CMDB integrators and developers, providing guidance, mentorship, and performance management.

    + Develop and implement Configuration Management strategies aligned with ITIL best practices, NIST SP 800-128, other relevant industry standards, and organizational goals

    + Oversee the design, development, and maintenance of the CMDB in ServiceNow, ensuring it accurately reflects our IT infrastructure and services.

    + Establish and enforce standards, policies, and procedures for Configuration Management processes.

    + Collaborate with other IT teams to integrate Configuration Management with other ITIL processes (e.g., Change Management, Incident Management, Problem Management).

    + Oversee projects related to CMDB improvements, integrations, and data quality initiatives.

    + Develop and monitor key performance indicators (KPIs) for Configuration Management processes and team performance.

    + Conduct regular audits of the CMDB to ensure data accuracy and completeness.

    + Work with stakeholders across the organization to understand their Configuration Management needs and ensure the CMDB supports business objectives.

    + Stay current with ServiceNow updates and new features related to CMDB, Discovery, Service Mapping, and Configuration Management.

    + Provide regular reports to senior management on the status of Configuration Management initiatives and CMDB health.

    + Manage relationships with Configuration Management tool vendors and oversee tool implementations or upgrades

    Required Qualifications:

    + Must hold an active secret level clearance

    + Bachelor’s degree in Information Technology, Computer Science, or related field

    + Minimum 7 years of experience in IT Configuration Management roles

    + ITIL v4 Foundation certification

    + 3+ years of experience leading and managing technical teams

    + Experience with ServiceNow CMDB, Discovery, and Service Mapping

    + Strong communicationand stakeholder management skills

     

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    What You Can Expect:

    A culture of integrity.

     

    At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

     

    An environment of trust.

     

    CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

     

    A focus on continuous growth.

     

    Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

     

    **Your potential is limitless.** So is ours.

     

    Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci)

     

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    **Pay Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) .

    The proposed salary range for this position is:

    $73,800-$155,100

     

    _CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._