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Introduction

Hiring manager and Recruiter should collaborate to create the relevant verbiage.

Your role and responsibilities

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The Learning Experience Designer collaborates with the Quality Learning & Development team to create, implement, and assess learning and performance solutions in a manufacturing context. * Develop learning experiences to address quality management gaps in manufacturing

* Create digital training assets using contemporary practices, tools, and methodologies

* Maintain open communication with project management and team members during development

* Monitor and report training compliance to the client, ensuring adherence to learning and development requirements and regulations

* Administer Success Factors LMS for assigned manufacturing facilities (curriculum creation, updates, reporting, impact assessment)

* Write and evaluate learning objectives based on needs analysis and project scope

* Apply adult learning theory to select and implement instructional strategies

* Gather content from client sources and subject matter experts

* Organize content into coherent learning material

* Design evaluation tools to measure learning effectiveness and enhance learning experiences

* Regularly proofread, edit, and update learning materials

Required technical and professional expertise

* Graduate/post-graduate degree

* 7-10 years of experience, with at least 3-4 years in content development/instructional design in international IT/ITES firms

* Proficiency in learning experience design methodologies like the ADDIE model

* Understanding of adult learning theory and educational psychology

* Experience with courseware development tools (e.g., Adobe Captivate, Camtasia, Articulate Rise, murf, PageTiger, WalkMe)

* Familiarity with Liquid Planner, SNOW, Cornerstone Ondemand, SuccessFactors LMS is beneficial

* Expertise in basic graphic editing (image manipulation, text replacement, etc.)

* Native-level English proficiency for clear communication with global audiences

* Strong teamwork and self-management skills

* Proven ability to manage time effectively and handle complex customer service issues

* High precision and attention to detail

* Capacity to work collaboratively and independently towards set goals

Preferred technical and professional experience

Hiring manager and Recruiter should collaborate to create the relevant verbiage.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.