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Summary The Medical Supply Technician (MST) Supervisor functions as a first-level supervisor responsible for the oversight of a group of MSTs, with administrative responsibility for planning and directing of the work. Oversees time and attendance and leave, including approval of sick and annual leave and vacation schedules. The MST supervisor informs high level management of anticipated vacancies or increased in workload. Responsibilities Duties and responsibilities include, but are not limited to: Responsible for the direction supervision of day to day operations in SPS regardless of tour of duty including RMD reprocessing for all clinical services. Operationalized the quality assurance program and daily practice to ensure that the right instrument in the right condition is the right place at the right time. In conjunction with the educator and the supervisor will be responsible for the operational deployment of a comprehensive training program for all SPS staff. Communicate daily with customers to ensure open communication that results in uninterrupted and consistently accurate flow of necessary RMD supplies for procedures plan work to be accomplished by subordinates sets and adjust short term priorities and prepares schedules for completion of work plans and assigns work on a daily, weekly, monthly and annual basis and adjust assignment during a workday to alleviate choke points in reprocessing activities. Assigns work to subordinates based on priorities selective consideration of the difficulty and requirements of assignments staff designation as competent to complete and task and the ability to the employee. Participates in interview panels and makes recommendations regarding hiring decisions. Provides recommendation and promotion and advancements of the medical supply technicians on respective shifts. Hears the resolves complaints from employees referring group grievances and more serious unresolved complaints to a higher-level supervisor or manager. Identifies developmental and training needs of employees providing for and arranging for needed development and training. Finds ways to improve production or increase the quality of work directed and assist in development of performance standards. Establishes guidelines and performance expectations for staff which are clearly communicated through the formal employee performance management system. Observes workers performance demonstrates and conducts work performance critiques provides feedback and evaluates employee performance. Results informal complaints and grievances. Develops work improvement plans recommending personal option as necessary. Provides advise and counsel to workers related to technical work and administrative matters. Providers training to subordinates to fully comply with provisions or safety regulations. Makes operational decision based upon findings observations or problems presented by subordinates to fully comply with provisions of safety regulations. Advises the assistant chief nurse and chief nurse of problems in the organizations activities and provides input to the assistant chief nurse that may lead to disciplinary actions such as counseling and formal disciplinary actions within the framework of progressive discipline; recommendation may include termination especially separation during the probationary. Directly observes the work of employees, orients new employees to their duties validates competencies of employees identifies equipment. Ensures MSTs productivity based on expectations of service line. Work Schedule: Monday to Friday, 3:00 p.m. - 11:30 p.m. (Weekend and Holidays as needed). Compressed/Flexible: Not available Telework :Not available Virtual: This is not a virtual position Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not required Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade) Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66 Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Total Rewards of a Allied Health Professional Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Qualifications Applicants pending the completion of educational, or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: MSTs must be proficient in spoken and written English in accordance with chapter 3, section A, paragraph 3j, this part. Experience: Six months of experience that demonstrates the applicant's ability to perform the work or provides an understanding of the work; OR Education: One year above high school that included at least 6 semester hours in health care related courses such as sterile processing, nursing assistant, hospital corpsman, and operating room and surgical technician courses or other courses related to the position; OR Experience/Education Combination: Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: In addition to meeting the basic requirements stated above, the following qualifications criteria must be met in determining the appropriate grade assignment of candidates. GS-08 Supervisor Medical Supply Technician (Sterile Processing) Experience: Two (2) years of experience equivalent to the next lower grade level (examples of experience include, detailed knowledge of complex surgical instruments used in operating rooms and clinic settings, ability to assemble specialty operating room and clinic instrument set, in-depth knowledge of sterilization and cleaning equipment, ability to communicate both orally and in writing in order to convey information and thoughts to others. While we no longer require essay-style responses to our Knowledge's Skills, Abilities, and Other Characteristics (KSAOs), you must be able to demonstrate that you possess the (below) competencies which are necessary to perform the work of the position. Please ensure your resume/CV/application contains sufficient information to support the level of experience/education/training; otherwise, we will not be able to award you credit for the experience/education/training you claim. These are the KSA's for this subject position: Ability to manage, interact and deal with individuals of varying backgrounds. Ability to direct staff and manage tasks to be completed. Ability to oversee and supervise all aspects of decontamination, preparation, sterilization, monitoring, and distribution of RME. Ability to perform a full range of supervisory duties, including assigning, planning and evaluating work, recommending awards, approving leave, identifying training needs, and resolving staff issues. Preferred Experience: Two to five years' experience as SPS Supervisor. Ability to manage, interact and deal with individuals of varying backgrounds. Ability to direct staff and manage tasks to be completed. Ability to oversee and supervise all aspects of decontamination. Ability to perform a full range of supervisory duties, including assigning, planning, and evaluation work, recommending awards, approving leave, identifying training, needs, and resolving staff issues. Ability to communicate effectively as a leader. Proficiency in electronic instrument tracking system (preferably Censi Trac). Certifications (CBSPD, IAHCHMM, OR HSPA). Physical Requirements: This work is performed in various settings: decontamination, preparation, clean sterile supply (preparation) and in other services and departments throughout the medical facility/campus. The incumbent may be required to work in areas that are hot, cold, drafty and poorly lighted. The employee is subject to the possibility of falls, scrapes, cuts, bruises, and other injuries from material handling equipment. The work requires pushing heavy carts, standing, and walking during the entire workday and frequent bending and lifting of packages (occasionally weighing as much as 50 pounds). The work requires dexterity and visual acuity for manipulating, disassembly and assembly of instrumentation. References: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Education Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.