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Enrollment Specialist (Assistant Director of Campus Experience and Events)

POSITION DETAILS

•At Baruch College we believe that student success is everyone’s responsibility”

Nestled in the vibrant Gramercy Park/Flatiron district of Manhattan, Baruch College stands as a beacon of opportunity within the City University of New York (CUNY) system. With a proud legacy of serving a diverse student body exceeding 19,000, we embrace individuals from various cultural, socioeconomic, and educational backgrounds, embodying our commitment to inclusivity and academic excellence. Recognized by The Chronicle of Higher Education for our role in advancing student social mobility, Baruch is honored to be designated as a Hispanic and Asian American, Native American, and Pacific Islander Serving Institution, further solidifying our dedication to diversity and equity.

The Enrollment Specialist assumes a vital role in orchestrating a seamless campus experience and cultivating a warm environment for students in the enrollment funnel, and external partner.

The incumbent embodies our institution's values with enthusiasm and professionalism. Join us in shaping the future of Baruch College and empowering students to achieve their fullest potential. This position will report to the Associate Director of Admissions.

Responsibilities:

+ Oversee and implement comprehensive leadership development programs (Student Ambassadors) that serve as a primary enrollment strategy. This includes hiring, training, and supervising all participants.

+ Utilize the student leadership programs strategically to help advance the enrollment goals of the College while simultaneously providing valuable experience for the participants.

+ Plan and execute comprehensive campus visitation programs, ensuring exemplary customer service in support of college enrollment goals.

+ Coordinate and serve as the point person for running all on campus recruitment, yield, and retention events, including Open House, College for a Day, and other specialized programs.

+ Foster partnerships and collaborate with campus partners and departments to facilitate collaborative opportunities for recruitment of new incoming class, and for student leadership growth and engagement.

+ Work closely with the communications and social media team to strategically enhance the College’s digital media, including the website and social media channels, presence by creating well written and organized content and utilize student leaders in support of enrollment goals.

+ Oversee on-campus visit/tour program and serve as the main point of contact for visiting groups, high school counselors, students, and parents.

+ Implement assessment tools and metrics to gauge the effectiveness and impact of student leaderships programs (Student Ambassadors).

+ Manage special projects and assignments as needed, demonstrating flexibility for occasional evening and weekend commitments.

QUALIFICATIONS

Bachelor’s degree and four years’ related experience required.

Preferred Qualifications:

+ Experience working with student development/leadership programs.

+ Strong customer service orientation.

+ Exceptional oral and written communication skills.

+ Knowledge of higher education enrollment trends.

+ Flexibility and resourcefulness working in a fast-paced environment.

+ A high level of organization and attention to detail. Ability to effectively communicate with senior level leadership and faculty members.

+ Capacity to work efficiently and independently on multiple tasks.

+ Strong interpersonal skills and the ability to effectively manage multiple groups of people.

+ A valid driver’s license is required.

+ This position requires travel, evening, and weekend work.

+ Experience conducting presentations to diverse audiences, both in-person and virtually.

+ Knowledge of admissions, recruitment, or enrollment management best practices.

CUNY TITLE OVERVIEW

Administers enrollment processes and related functions.

- Collaborates with management team in the development of admission and enrollment goals, strategies, and initiatives; participates in planning enrollment events.

- Analyzes and interprets quantitative and qualitative student enrollment data to prepare reports for management.

- Recommends and implements improvements to existing technical systems and office operations.

- Serves as resource reference to interpret and comply with University and College enrollment policies.

- Prepares and reviews student communication materials.

- May coordinate aspects of student entry from point of allocation to include orientation, advisement, and collection of admitted student documents.

- May supervise office operations and/or department budget

- Performs related duties as assigned.

Job Title Name: Enrollment Specialist

CUNY TITLE

Higher Education Assistant

FLSA

Non-exempt

COMPENSATION AND BENEFITS

$72,667- $75,465; Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information. Candidates must attach a resume and cover letter.

CLOSING DATE

June 23, 2025.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

30378

Location

Baruch College