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Quality Engineer
- DuPont (Richmond, VA)
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At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world’s most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers (https://careers.dupont.com/us/en/whyjoinus)
• Ensures the quality requirements for ISO9001: 2015 and other quality standards are implemented and maintained at the Nomex® Spruance Plant.
• Identifies and performs corrective and preventative actions related to quality management system improvement, customer satisfaction, quality related aspects of supplier and manufacturing.
• Establishes quality management system procedures and systems to anticipate quality failure modes and prevent quality incidents.
• Conducts and/or supports 1st party, 2nd, and 3rd party quality audits such as ISO, customer audits and monitors the corrective action plans.
• Maintains customer and product specifications to include statistical analysis of property data and assesses the capability to meet customer specifications, as well as following up on requirements that cannot be met.
• Organizes and/or supports information sharing at standing data review meetings to include extended unit leadership team, state of the business/monthly safety, quality council, monthly quality team, management, vendor review, etc.
• Monitors product properties and control and disposition of non-standard production.
• Lead and/or participate in investigation of internal and external (customer complaints) quality non-conformances and determine appropriate corrective action by coordinating team using tools such as 5 Why, FMEA’s, Root Cause Analysis, etc. and ensure actions are effective.
• Coordinates customer complaint responses to customer or marketing / sales requests relating to quality information or issues.
• Initiates, monitors, and executes quality improvement programs/events, to align with and achieve COTs (Critical Operating Tasks) and meet KPI (Key Performance Indicator) targets.
• Monitors raw material performance.
• Support or lead manufacturing in maintaining document control such as Standard Practice, Standard Operating Procedures, Check sheets, Tests, etc.
• Act as a Subject Matter Expert (SME) resource for quality training, as needed, for new and existing employees.
• Ability to understand the quality standard relevant to the industry requirements (i.e. ISO 9001:2015) and the controls necessary to achieve and maintain compliance with the standards as appropriate.
• Demonstrated ability to understand, calculate, establish, and communicate key quality metrics including complaints, complaint frequency, cycle time & audit results.
• Demonstrated experience and results in auditing, carrying out root cause failure analysis and identify and drive closure on critical corrective and preventive actions.
• Demonstrated understanding and experience in data analysis and its application to improve manufacturing process capability.
• Interface with customers to handle complaints, inquiries, general queries and issues. Work with Technical Marketing to meet customer needs.
• Experience in process troubleshooting, operational quality SOP/SP knowledge, customer quality change management.
• Understanding of quality IT systems and tracking. Knowledge of the processes and flow in the operation as it relates to quality.
• Delivers clear and succinct oral and written messages and able to make complex messages clear both internally and to our customer.
• Demonstrated leadership skills to drive quality improvements. Required competencies: bias for action, integrity, judgement, strong interpersonal and leadership skills, solid time management skills, change agent behavior, and superior communication skills.
Qualifications:
• Bachelor’s degree in Engineering or a Science related field, or equivalent experience, required
• A minimum of 2 years manufacturing or related experience required
• Line of business (Kevlar®/Tyvek®/Nomex®) experience preferred
• Travel – less than 10%
• ISO 9001:2015 Lead Auditor Certification required but may be obtained on the job within a specified time period
• Proficient in Minitab® and SAP and use of Microsoft programs (Excel, PowerPoint) for data analysis and reporting
Join our Talent Community (http://careers.dupont.com/us/en/jointalentcommunity) to stay connected with us!
On May 22, 2024, we announced a plan to separate our Electronics and Water businesses in a tax-free manner to its shareholders. On January 15, 2025, we announced that we are targeting November 1, 2025, for the completion of the intended separation of the Electronics business (the “Intended Electronics Separation”)*. We also announced that we would retain the Water business. We are committed to ensuring a smooth and successful separation process for the Future Electronics business. We look forward to welcoming new talent interested in contributing to the continued success and growth of our evolving organization.
_(1)The separation transactions are subject to satisfaction of customary conditions, including final approval by DuPont's Board of Directors, receipt of tax opinion from counsel, the filing and effectiveness of Form 10 registration statements with the U.S. Securities and Exchange Commission, applicable regulatory approvals, and satisfactory completion of financing. _ _For further discussion of risks, uncertainties and assumptions that could impact the achievement, expected timing and intended benefits of the separation transactions, see DuPont’s_ _announcement (http://www.dupont.com/news/dupont-announces-plan-to-separate-into-three-independent-publicly-traded-companies.html) ._
DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information (http://www.dupont.com/global-links/accessibility.html) .
DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page (http://careers.dupont.com/us/en/compensation-and-benefits) .
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