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How you'll help us Keep Climbing (overview & key responsibilities)

Operations Analytics co-ops will work with analytics professionals supporting one of the following functions or departments:

+ **Technical Operations (TechOps)**

+ Performance Management & Insights - Provide divisional and business unit KPIs, goals, Monthly Performance, Reviews, and various performance management activities including reporting, analysis, and metric creation.

+ Analysis- Provide executive support and KPI analysis to understand and improve performance.

+ Data Enablement- Mainly comprised of data engineers. Our team is focused on data curation and automated reporting.

+ Resource Planning- Resource Planning is responsible for providing divisional, business unit, & departmental staffing simulations to support TechOps inclusive of staffing logic, demand forecast, & capacity calibration.

Though individual responsibilities will vary by function, some examples are given below:

+ Measure current operational performance and/or customer satisfaction

+ Identify optimization opportunities to reduce injuries and security line wait times

+ Research, analyze and interpret operational data

+ Develop new reports and dashboards and automate existing ones

+ Perform reliability/root-cause analysis for parts and maintenance

+ Evaluate and provide recommendations for improvement of key operational metrics including aircraft time at gate, gating efficiency, and feasibility of aircraft schedules

+ Seek operational improvements to reduce aircraft taxi time and flight time

+ Maintain, run and improve staffing models to support airport operations

+ Provide strategic and operational support and develop performance metrics and goals

+ Develop success factors and statistical evaluations of new procedures and systems

What you need to succeed (minimum qualifications)

Students are required to complete three alternating semesters of work and school; all rotations must be completed before the student's graduation. Note: Students are not permitted to work part-time hours and should refrain from taking classes and working as a co-op in the same semester. The full-time work schedule for this role, while remaining actively enrolled in an approved undergraduate curriculum, is as follows:

Fall 2025

Summer 2026

Spring 2027

* Please ensure that this alternating semester rotation works with your university, curriculum, and/or academic advisor before applying.

Enrolled in an Undergraduate program in pursuit of a Bachelor’s degree in Computer Science, Analytics, Economics, Industrial Engineering, Information Systems, or similar 4-year degree program

Available for three alternating semesters for full-time work

Ability to report in-person to Delta’s World Headquarters (Atlanta, GA) or willing to relocate each semester (housing stipends will be provided to students who meet the minimum criteria)

Team oriented and highly supportive of continuous improvement methodologies

Strong organizational, project management, and verbal/written communication skills are essential

Proficiency in Microsoft Office Suite and data analysis tools and concepts

Proficiency in Python, SQL or similar database query tool knowledge and Macro programming is strongly preferred

What will give you a competitive edge (preferred qualifications)

*

Benefits and Perks to Help You Keep Climbing

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here