"Alerted.org

Job Description

A premier employer in Downtown Houston is seeking an IT Infrastructure Supervisor to oversee and manage the projects of a small Tier-1 and Tier-2 support team who maintains the companys IT server, network, security and domain infrastructure. A priority will be placed on Azure and M365 infrastructure, server and application upgrades, domain and Active Directory maintenance, external / internal DNS and SSL Certificate deployment and configuration, security patches for servers and infrastructure, and ensuring IT environments are available 24/7.This includes creating and deploying group policy, configuring, and testing backups for disk and virtual machines, deploying Azure virtual servers for hosted applications and Windows desktops for end-user remote use, installing and configuring security applications and company business applications through virtual resources. Additionally documenting and auditing all user permissions and change management will play an important part in tandem with project management and execution. A primary function will be troubleshooting domain-wide issues or inefficiencies and working with our partners and Microsoft to create appropriate solutions and deployment strategies via Group Policy and industry best practice.

On a day to day basis this person will:

Manage tier-1 and tier-2 infrastructure support team.

Manage Azure, employee domain, Active Directory, DNS, M365, network, and application accounts

Perform internal and external security vulnerability assessments, and remediate found critical vulnerabilities, and proactively deploy security measures to reduce attack surface reduction

Provide Tier-3 level Management and support over multiple infrastructure projects.

Build and deploy physical and virtual Cisco Meraki SD-WAN network sites, Azure Virtual Meraki VLANs, network VPN routes.

Coordinate with Cloud Service Providers to update and maintain infrastructure security updates, functionality patches, and data integration.

Perform regularly internal review of accounts and policies to generate executive summary reports to ensure accuracy of work and process is followed

Maintain documentation of change controls and IT procedure

Create and maintain group policy objects to improve efficiency and resolve company issues

Monitor performance, alerts, and outages of all major IT systems

Perform introspective security and compliance reviews and prepare findings reports

Deploy hosted applicated with SSL Certificates and maintain domain security protocol

Provide ongoing maintenance, support and enhancements in existing systems, networks, and platforms

Write and maintain PowerShell scripts, batch file scripts, scheduled tasks, and other automation which will update and report on the Windows and Azure packages

Administer Microsoft Teams configuration for groups, meetings, and VOIP conference rooms

Comply with change management procedures for production impacting upgrades, configuration changes, and outages

Explore developing technologies and industry changes, to improve efficiency and budget

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

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Skills and Requirements

15+ years of IT industry experience with 2+ years of management experience

10+ years focused on systems administration in Azure and M365

5+ years of IT security administration experience

2+ years of Network administration experience

Hands-on experience working with physical and virtual Microsoft operating systems and infrastructures, notably Windows 10+ and Server 2019+ (installations, configurations, and maintenance)

Capable of managing company domain objects, including employee network accounts, workstations, security groups, GPOs, registry settings, and scripts

Proficiency in creating technical reports and executive summaries, detailing IT project results and metrics, and delivering proof of deliverables and IT control policy

Ability to manage Azure, employee domain, Active Directory, DNS, M365, network, and application accounts

Experience with Meraki software-defined solutions for network management

Ability to write and maintain PowerShell scripts, batch file scripts, scheduled tasks, and other automation which will update and report on the Windows and Azure packages

Self-starter, strong communicator, ability to come in to a new role and hit the ground running

Bachelor's degree Certification System administration, Cisco networking, security administration, and/or cloud infrastructure

Microsoft Azure fundamentals and certifications null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].