"Alerted.org

Description

WHAT YOU’LL DO:

• Own the collections process for the company – effectively communicate with customers on past-due balances and resolve discrepancies

• Perform routine analysis on past-due accounts and make suggestions to reduce aged accounts receivables

• Answer all account questions and deliver support to customers; with great detail, document interactions with customers to ensure strong communication

• Serve as a liaison to Sales, Support, and other departments to reconcile and resolve customer concerns

• Identify and escalate priority issues; directing finance tasks to appropriate teams and resources as needed

• Analyze customer payment reports

• Proactively follow up and make scheduled call-backs/emails to customers when necessary

Requirements

WHAT YOU’LL NEED:

• At least 5 years of experience in accounts receivable

• The ability to work accurately and independently

• Highly motivated and a self-starter who can quickly pick up new skills and enhance existing processes

• Experience in full cycle collections and accounts receivables

• Advanced knowledge of Excel

• Top-notch communication skills

• Extremely detail oriented

• Clear, direct and empathetic communication in both one-on-one and team settings; able to deal effectively when needing to reduce tension or conflict

• Willingness to be part of a team…cooperating with others to get the right answers quickly

• Maintains stable performance while under pressure or opposition; handling stress with grace and tact

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .