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Description We are looking for a dedicated and detail-oriented Office Assistant to join our team in Palm Desert, California. In this role, you will be responsible for ensuring smooth office operations by managing communication, scheduling appointments, and providing exceptional customer service. This is a Contract to Permanent position that offers an excellent opportunity to develop your administrative and organizational skills in a focused and efficient environment.

Responsibilities:

• Answer and direct incoming calls promptly, ensuring accurate message-taking and routing to the appropriate team members.

• Schedule and coordinate installation appointments, maintaining organized records in company systems.

• Build positive relationships with clients through clear communication and excellent customer service.

• Perform administrative tasks such as filing, data entry, and maintaining documentation related to schedules.

• Update and manage records in company databases to ensure accuracy and accessibility.

• Collaborate with team members to support ongoing projects and address scheduling conflicts or customer concerns.

• Provide assistance to callers by addressing inquiries or redirecting them to the appropriate department.

• Coordinate with clients, installers, and internal teams to ensure smooth scheduling operations.

• Identify and communicate potential issues proactively to minimize disruptions in workflow. Requirements • At least 2 years of experience in administrative or office assistant roles.

• Proficiency in computer programs such as Microsoft Office Suite (Excel, Word, Outlook) and QuickBooks.

• Excellent verbal and written communication skills.

• Strong customer service abilities, with a focus on professionalism and friendliness.

• Effective time management skills, with the ability to prioritize tasks and meet deadlines.

• Comfortable handling inbound calls and providing assistance or routing calls appropriately.

• Familiarity with billing functions and clerical duties.

• Problem-solving skills to address scheduling conflicts or customer concerns effectively. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .