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Description We are seeking a Key Account Coordinator to join our apparel manufacturing team located in Secaucus, New Jersey, United States. In this role, you will serve as the primary point of contact for sales representatives and key account managers, ensuring the efficient processing and research of orders, managing customer inquiries, and maintaining customer records.

Responsibilities:

• Efficient handling of email/EDI orders for various outlets such as department stores, e-commerce platforms, and licensor boutiques.

• Creation and management of contracts and call-off orders.

• Prioritize and process manual allocations and deliveries for crucial orders.

• Management of open orders and close collaboration with Sales Delivery to address allocation issues and enhance order fulfillment.

• Effective resolution of inquiries from customers, sales reps, and brand managers.

• Daily management and troubleshooting of delivery blocks.

• Direct communication with key accounts via email and Teams.

• Processing and research of credits including markdowns, rebates, and advertising via dispute management tool in SAP.

• Resolution of disputes regarding customer chargebacks and violations.

• Processing of consignment fill-up, pick-up, and issue orders.

• Maintenance and updating of customer SKU inforecords and VAS.

• Maintenance and updating of online customer portals.

• Collaboration with Commercial, Credit, Sales Delivery, ICT, and the warehouse.

• Assistance to team members and execution of other duties as needed. Requirements • Minimum of 1 year experience in a similar role within the Apparel Manufacturing industry

• Proficiency in using Chef for managing system configurations

• Demonstrable experience in Enterprise Resource Planning (ERP)

• Proficiency in using Epicor's software solutions

• Thorough understanding and experience with ERP Solutions

• Experience with time management software, specifically About Time

• Ability to perform basic Accounting Functions

• Experience with handling Accounts Payable (AP)

• Knowledge of Buying Processes within the apparel industry

• Excellent Communication skills, both written and verbal

• Proficiency in EDI - Electronic Data Interchange.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .