• Digital Process Operations Manager

    Parker Hannifin Corporation (Cleveland, OH)


    Digital Process Operations Manager

     

    Location : CLEVELAND, OH, United States

     

    Job Family : Information Technology

     

    Job Type : Regular

     

    Posted : Jun 3, 2025

     

    Job ID : 56973

     

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    Job Description

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    Join Parker Hannifin’s Digital & IT Team located at our Global Headquarters in the suburbs of Cleveland, Ohio! We are actively looking for team members to join our Digital & IT team! A career at Parker offers a meaningful sense of accomplishment and boundless potential for professional and personal growth. You will work alongside the brightest minds in the world to develop innovative technology and products and contribute to our company’s goal of solving the world’s greatest engineering challenges. Through Parker’s social responsibility programs, you will have opportunities to give back to the community and make a difference in the lives of others. We offer a competitive total rewards package, hybrid 4:1 work schedule, and a vibrant work campus with many amenities.

    Job Summary

    The Digital Process Operations Manager will play a key role in driving digital transformation and operational excellence within the organization. This position will collaborate with IT Business Technology leaders and Parker Business Process Functional leaders and HPTs to ensure consistency and alignment across all digital solutions and related applications. The leader will also partner with Parker Lean organization to develop and execute business process improvements associated with new digital business process solutions and process automation.

     

    + Lead collaborative efforts with IT business technology leaders and Parker Business Process Functional leaders and HPTs to architect a comprehensive digital framework for business processes.

    + Engage with Business Process HPTs and Parker Lean organization to identify, develop, and execute initiatives for business process improvement in preparation for the implementation of core digital solutions, ensuring an accelerated implementation process.

    + Champion the strategic alignment of all solutions, establishing clear implementation scopes and milestones that optimize the implementation effort and elevate the business adoption experience.

    + Develop and execute an overarching business process digital automation strategy that leverages available and future digital automation applications and methodologies, including business process Kaizen.

    + Develop and execute a comprehensive company-wide workflow strategy to streamline processes and enhance collaboration across departments.

    + Design and implement a digital solution implementation business benefit analysis and reporting tool, highlighting the expected gains and improvements resulting from the implementation.

    Qualifications

    + Education: Bachelor’s degree in Business Administration, Information Technology, or a related field; Master’s degree preferred.

    + Experience:

    + Over 10 years of experience in implementing digital IT solutions, optimizing processes, or in related fields, with a robust background in digital solutions.

    + Parker Division IT and/or Operations working experience is required.

    + Proven track record of leading cross-functional teams and managing complex projects.

    + Skills:

    + Excellent leadership, communication, and interpersonal skills.

    + Ability to think strategically and drive change within the organization.

    + Strong understanding of process improvement techniques.

    + Strong analytical and problem-solving abilities.

     

    Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.

     

    (“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)

     

    If you would like more information about Equal Employment Opportunity as an applicant under the law, please go toKnow Your Rights: Workplace Discrimination is Illegal (eeoc.gov) (https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088\_EEOC\_KnowYourRights-ScreenRdr.pdf) andGenetic Information Discrimination (https://www.eeoc.gov/genetic-information-discrimination)