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Adecco is assisting a local client recruiting for Customer Service Representative opportunities in San Juan, PR. This is an excellent opportunity to join a winning culture and get your foot in the door with a company that is focused on helping people live healthier lives. If Customer Service Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

Responsibilities for a Customer Service Representative include but are not limited to:

+ Provide phone support to address the needs of members or providers, actively listening to understand their concerns

+ Ask appropriate questions and follow established procedures to resolve inquiries and issues

+ Document all customer interactions in computer systems accurately and thoroughly

+ Research complex issues across multiple databases and collaborate with support teams as needed

+ Assist customers in navigating websites and digital tools, encouraging self-service when possible

Candidates for Customer Service Representative must meet the following requirements to be considered:

+ 1+ years of customer service experience OR 1+ years in an office environment using a phone and computer

+ Intermediate proficiency with Windows PC navigation and multitasking across systems

+ Bilingual in Spanish and English (verbal and written)

+ Able to work 40 hours per week, Monday–Friday, with flexibility for any 8-hour shift between 7:00 AM and 12:00 AM and rotating Saturdays

What’s in this Customer Service Representative position for you?

+ Pay: $13.08/hour

+ Shift: 8-hour shift, flexible between 7:00 AM and 12:00 AM, Monday–Friday, with rotating Saturdays

+ Weekly paycheck

+ Dedicated Onboarding Specialist & Recruiter

+ Access to Adecco’s Aspire Academy with thousands of free upskilling courses

This Customer Service Representative position is being recruited for by one of our Centralized Delivery Teams and not your local branch. For instant consideration for this position and other opportunities with Adecco in San Juan, PR, apply today!

**Pay Details:** $13.08 per hour

Benefit offerings available for our associates include short-term disability and additional voluntary benefits including medical, dental, vision, life insurance, commuter benefits and a 401K plan.

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave and Vacation Leave or any other paid leave required by Federal, State, or local law where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance