• Front Office Medical Assistant

    Actalent (Plano, TX)


    Front Office Medical Assistant – Oncology Clinic (Plano, TX)

    • Location: Plano, TX 🕘 Job Type: Full-Time, Monday–Friday, 8 AM–5 PM

     

    Overview: We are seeking a Certified Front Office Medical Assistant to join our oncology clinic in Plano, TX. This role is ideal for someone who excels in patient interaction, administrative support, and compassionate care. As part of a specialized cancer care team, you will play a vital role in supporting patients and families through their treatment journey by providing seamless front-office operations and a welcoming, empathetic environment.

    Responsibilities:

    + Warmly greet patients and caregivers, ensuring a supportive and comforting experience.

    + Assist with check-in/check-out procedures, prioritizing efficiency and accuracy.

    + Schedule and manage appointments, optimizing patient flow and provider availability.

    + Verify insurance information, process prior authorizations, and ensure financial clarity for patients.

    + Maintain electronic medical records (EMR) using Athena 1, ensuring precision and confidentiality.

    + Answer phone calls, provide patient support, and coordinate vital office communications.

    + Assist providers with medical documentation and patient intake, ensuring smooth clinical workflow.

    + Ensure compliance with HIPAA regulations, maintaining a clean, organized, and comforting office space.

    Qualifications:

    • Medical Assistant Certification (CMA, RMA, or CCMA) – preferred.

    • Experience in a front-office medical setting, ideally in oncology, hematology, or chronic care environments.

    • Strong customer service and interpersonal skills, with a compassionate and patient-centered mindset.

    • Proficiency in EMR systems, scheduling software, and insurance verification (Athena 1 experience preferred).

    • Ability to multitask in a fast-paced, emotionally sensitive medical environment.

     

    Why Join Us?

     

    This role is more than front-office work—it’s about making a meaningful difference in the lives of patients and families facing serious health challenges. We are looking for a warm, detail-oriented, and supportive team player who thrives in an environment that values compassion, professionalism, and efficiency.

     

    Please send your resume to aappleby @actalentservices.con

    Pay and Benefits

    The pay range for this position is $19.00 - $22.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Plano,TX.

     

    Application Deadline

     

    This position is anticipated to close on Jun 9, 2025.

    About Actalent

    Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.