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Field Service Technician

Job Description

As a Field Service Technician, you will execute commissioning and startup procedures for electrical power systems to ensure proper functionality, performance optimization, and regulatory compliance. Your role involves diagnosing and resolving complex mechanical, electrical, hardware, software, and integrated system failures using troubleshooting methodologies. You will conduct comprehensive equipment testing to validate operational integrity, identify inefficiencies, and recommend corrective actions. Additionally, you will generate detailed technical documentation for all service interventions, including fault analysis, corrective measures, and compliance reporting. Providing expert recommendations on system enhancements, upgrades, and proactive maintenance strategies to customer technical inquiries is also a key responsibility.

Responsibilities

+ Execute commissioning and startup procedures for electrical power systems.

+ Diagnose and resolve complex mechanical, electrical, hardware, software, and integrated system failures.

+ Conduct comprehensive equipment testing to validate operational integrity.

+ Generate detailed technical documentation for all service interventions.

+ Address customer technical inquiries with expert recommendations.

+ Collaborate with the team, sharing critical system insights and troubleshooting findings.

Essential Skills

+ 2+ years of electrical field service experience.

+ Proficient in reading and interpreting electrical wiring diagrams, schematics, and technical drawings.

+ Ability to interact professionally with customers.

+ Willingness to work overtime and non-standard hours, including weekends and holidays.

+ Availability to travel extensively.

Additional Skills & Qualifications

+ Experience in power generation/backup power.

+ Bachelor's or Associate's degree in Electrical Engineering or Military background

+ Experience with fluid systems.

+ Experience with SAP/ERP for managing service workflows, inventory tracking, and maintenance documentation.

Work Environment

This position involves up to 90% domestic travel, with some potential travel to North and South America if needed. The team consists of 11 other field service technicians/engineers. Travel includes driving to customer sites typically within 4 hours, with flights for longer distances. The role requires 55-60 hours of work per week, including potential weekends and holidays, with a flexible schedule that mirrors customer business hours. Training is provided for up to a month in Cleveland, with shadowing of existing team members. The company is transitioning from Excel to SAP Field Service Management in August. Customers include data centers, healthcare, and government sectors, with some sites having challenging conditions.

Pay and Benefits

The pay range for this position is $34.00 - $38.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Portland,OR.

Application Deadline

This position is anticipated to close on Jun 15, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.