"Alerted.org

Description

Job Purpose:

The Business Analyst’s job purpose is to review, analyze, evaluate, and document business

systems and user needs. Assist with developing technical solutions in a cost-effective way by

determining the requirements of a project and communicating them to stakeholders and

facilitators.

Essential Functions:

The duties listed below are intended only as illustrations of the various types of work that may

be performed. The omission of specific statements of duties does not exclude them from the

position if the work is similar, related, or a logical assignment to the class.

• Evaluating business processes, anticipating requirements, uncovering areas for

improvement, and developing and implementing solutions

• Develop, document and revise system design procedures, test procedures and quality

standards

• Analyze business data to define and evaluate problems, and recommend

software/hardware solutions

• Assist in the collection and consolidation of information and data required for project

delivery and develop project requirements

• Defines project requirements by identifying project milestones and phases

• Ensure solutions meet business needs and requirements

• Perform Quality Assurance testing

• Coordinate final testing with users and verify IT systems satisfy user’s requirements

• Interviews internal Subject Matter Experts to understand work functions and processes

and gather information

• Writes detailed procedure documents based on discussions with process owners

• Develop materials to document operational end-to-end process flows

• Help design, document and maintain system processes

• Troubleshoot and resolve simple inquiries and requests from internal and external

clients.

Job Classification: Business Analyst

Division/Department: Operations

Reports to: Director of Business Analysis

• Report on common sources of technical issues or questions and make recommendations

to improve efficiencies

• Monitors project progress by tracking activity, resolving problems, and recommending

actions.

• Regularly evaluate ways to improve monitoring, discover issues and deliver better value

to the customer

Qualifications Guidelines

Education/Training:

• Bachelor’s Degree in related field or equivalent work experience

Experience/Certification:

• A minimum of 5 years experience in business analysis or a related field

Knowledge, Skills, and Abilities:

• Excellent documentation skills

• Strong written and verbal communication skills including technical writing skills

• Exceptional analytical and conceptual thinking skills

• Strong experience in user testing and project management

• Competency in Microsoft applications including Word, Excel and Outlook

• Excellent planning, organizational and time management skills

Skills

Business analysis, Agile, Jira, requirements gathering, P&C Insurance, Contracts

We have a need for an additional BA resource to support our stakeholders growing backlog of projects and enhancements. This role will be part of our software delivery team who is responsible for all software enhancements and project work. Since this team supports the entire org, we are looking for someone who can meet with a variety of different stakeholders and quickly gain knowledge about their areas of our business to understand their ask and capture them as requirements that the developers can design/build solutions from.

Leaning more towards Business Analyst role over Business Systems Analyst as a better fit for our team, someone who excels at analyzing business processes and documenting requirements. We do not have as big a need for BAs who are better equipped to lead design/implementation. Understanding many skilled BAs are able to do both, we don’t need to exclude those BSAs, just want to make sure those candidates can adapt to what we are needing.

Experience Level

Expert Level

Pay and Benefits

The pay range for this position is $40.00 - $45.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Strongsville,OH.

Application Deadline

This position is anticipated to close on Jun 17, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.