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WI-SSM Health West Beltline

Worker Type:

Regular

Job Highlights:

Named 150 Top Places to Work in Healthcare 2024 - Becker's Healthcare

Named One of the Diversity Leaders 2024 – Modern Healthcare

Named One of America's Greatest Workplaces for Diversity 2024 - Newsweek

Named One of America's Greatest Workplaces for Women 2024 – Newsweek

Named One of America’s Greatest Workplaces for Job Starters 2024 – Newsweek

SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. The organization’s 40,000 team members and more than 13,900+ providers are committed to providing exceptional health care services and revealing God’s healing presence to everyone they serve.

With care delivery sites in Illinois, Missouri, Oklahoma, and Wisconsin, SSM Health includes 23 hospitals, more than 300 physician offices and other outpatient and virtual care services, 12 post-acute facilities, comprehensive home care and hospice services, a pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves.

This position will be based at our corporate offices in Madison, WI and will cover our facilities within the state of WI and is NOT a remote work eligible.

To request additional information, confidentially submit your interest, or nominate a fellow colleague, please contact:

Angela Jones

Executive Talent Partner

[email protected]

Job Summary:

Plans and leads the patient safety team for the assigned region. Collaborates with regional and system leaders and leads an integrated safety program in alignment with organizational priorities. Assists in identifying, monitoring, and evaluating areas of patient safety in order to improve processes and clinical outcomes, the experience of care, and to reduce and/or eliminate reasonably preventable hazards for patients, families, employees, visitors, volunteers and medical staff members. Maintains metrics related to type and frequency of patient safety events and focuses on process improvement related to patient safety events and disseminates reports to appropriate committees, leaders and corporate stakeholders.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

+ Reduces the risk for harm to patients in all care settings for a specified region through the development of a strong patient safety culture in which everyone recognizes and reports potential harm and harm events.

+ Leads a team of patient safety specialist and is responsible for their development as experts in event reviews, causal analysis, and process improvement.

+ Promotes implementation of a standardized safety event reporting platform across all care settings with visibility of great catches, near misses and serioussafety events for all employees.

+ Serves as subject matter expert on just culture, causal analysis, classification of safetyevents, humanfactors, failuremodes, and performance improvement. Trains and coaches safety specialists in the development of patient safety improvement capabilities with an emphasis on process redesign.

+ Observes signals from safety event data to develop proactive mitigation measures to prevent Serious Safety Events (SSE).

+ Educates and trains leadership, staff and physicians regarding the patient safety program and their respective responsibilities in carrying out the program. Advisesdepartments on designing patient safety initiatives, policies, and protocols. Presents educational programs or assistin the development of educational materials related to clinical areas of expertise/improvement efforts.

+ Ensures standardization ofthe type of patient safety events reported through tiered escalation huddle.

+ Reviews all patient safety events reported to the region with analysis of trends and identify opportunities for improvement. Reviews, maintains and implementsaction plans identifying appropriate events to spread to other regions. Facilitates changes to processes and procedures and monitors to ensure effectiveness and sustainability over time.

+ Works with departments to mitigate the immediate risks to patients due to human, system, or other errors/failuresusing various cause analysis approaches. Works with risk management to evaluate trends with identification of systems opportunities that lead to patient harm. Leads efforts for systems improvement to prevent such harms. Supports improvement efforts by facilitating cause analysis teams.

+ Recruits, engages, develops, leads, and manages assigned staff.

+ Performs other duties as assigned.

EDUCATION

+ Bachelor's degree

EXPERIENCE

+ Seven years' experience, with five years' in leadership

Department:

8752000033 Patient Safety and Quality Center

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

+ **Paid Parental Leave** **:** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

+ **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

+ **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Explore All Benefits (https://jobs.ssmhealth.com/us/en/benefits)

_SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?\_ga=2.205881493.704955970.1667719643-240470506.1667719643)_