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Department:

Planning and Development Services

Start Here. Grow Here. Stay Here.

Join our team and play a key role in assisting customers with all aspects of permitting! You’ll respond to general permit inquiries, conduct research, issue permits, schedule inspections, and process payments—all while following State Statutes, county ordinances, regulations, and unit policies.

This crucial role offers plenty of customer interaction, giving you the opportunity to build strong, positive relationships and deliver outstanding customer service to both internal and external stakeholders. If you enjoy helping people and working in a dynamic environment, we encourage you to apply !

About the Position

In this role, you will...

+ Accept and process permit applications via walk-ins, phone, email, and fax; enter data into the permit tracking system accurately.

+ Verify fees and issue permits, certificates of occupancy, and certificates of completion per ordinances and policies.

+ Assess fees according to the Fee Ordinance and collect payments related to permitting, licensing, code enforcement, and utilities.

+ Assist with refund processing and respond to customer inquiries following applicable regulations.

+ Research permits and related information using files, databases, and assist with permit records management.

+ Schedule inspections, update contractor license information, and maintain/update procedure manuals.

+ Maintain permit records, coordinate file transfers, and respond to requests for building permit files.

+ Balance and reconcile cash daily; complete required cash handling and other mandatory training.

About the Schedule

Work Hours:

+ Full-time, 40 hours per week.

+ Typical Schedule: Monday-Friday, 7:30 a.m. to 4:30 p.m. ( no weekends! )

As a reminder, all county employees are considered essential and must be prepared to protect and support the community and its citizens. Each employee, without exception, will have a duty assignment and be required to work during a disaster or declared emergency.

About You

To be considered for this role, you must have the following:

+ High School Diploma or its equivalent.

+ Three (3) years of clerical/office or customer service experience.

+ Valid Florida Driver's License within 30 days of hire.

The ideal candidate has the following knowledge, skills, and/or abilities:

Please note that these are not requirements but bonuses for your consideration.

+ Experienced with building construction inspections, permitting, planning, zoning, and/or construction knowledge.

+ Proficient in Microsoft Office (Word, Excel, Outlook) with ability to learn County software like LIMS (Accela).

+ Strong skills in interpreting business rules, regulations, codes, policies, and building plans/blueprints.

+ Excellent interpersonal and customer relations abilities; capable of good judgment, prioritization, and collaborative problem-solving.

Physical Demands: Employees in this role must occasionally lift and/or move up to 20 lbs.

About Everything Else

Starting Pay Range: $18.18 - $19.00, based on experience.

Our interview process could include phone interview(s), Microsoft Teams video interview(s), and/or in-person interview(s).

If you are selected to join our team, please click on this link to review the Required First Day Documents (http://www.scgov.net/home/showpublisheddocument/66596/638617478290291353) . You will need to present the following items on your first day:

1. I-9 Acceptable Documents to show your identity and authorization to work. Use this link to learn more and review the different document options: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents

+ If your position requires a Florida Driver’s License, this must be one of your documents. (Your Florida Driver’s License can serve as one of your documents listed in link above – List B Documents.)

2. U.S. Social Security Card (signed, physical card). This is a requirement of our Payroll Department and failure to provide this document could jeopardize timely compensation. (Your U.S. Social Security Card can serve as one of your documents listed in link above – List C Documents.)

Benefits:

+ Enjoy great benefits including Health, Dental, Vision, and Life Insurance, Short-Term and Long-Term Disability, Flexible Spending Accounts, Employee Assistance Program (EAP), Florida Retirement System (FRS) and many, many more! C hoose one of three great medical plans, including one with a $0 premium option, with completed preventative visits!

+ For more information about employee benefits, please click this link or visit SCGov.net (https://www.scgov.net/government/human-resources/employee-health-and-benefits) for additional information.

+ Utilize our award-winning wellness program including free gyms at multiple Sarasota County Government locations.

+ Enjoy 11 paid holidays, 3 personal days and 16 paid vacation days in the first year of full-time employment with increasing accrual rates with years of service. (That adds up to a possible 30 days off in your 1st year!)​​

A different blend of voices prompt better conversations, choices and results for everyone. Sarasota County – Many Voices, One Team.

We celebrate and value the experiences, backgrounds, perspectives, talents and strengths that make us different.

Our vision is to attract, develop, retain and engage a talented workforce broadly representative of the citizens and communities we serve. To further value creativity, innovation, collaboration and great customer service – internally and externally.

A job applicant with a disability who requires reasonable accommodation to participate in the application/selection process is requested to make known the need for an accommodation to Human Resources or appropriate county staff members. For assistance with the application, please call 941-861-5353.

Sarasota County prohibits discrimination in all services, programs or activities. View the complete policy at scgov.net (keywords: ADA Compliance).

Sarasota County Government is a Tobacco-Free/Drug-Free Workplace.