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Company Summary Statement

As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.

Overview

PLEASE NOTE: THIS ROLE IS HYBRID - 3 DAYS IN OFFICE - IN ALLENTOWN, PA

The Agile Operations Lead is accountable for overseeing and guiding a team of Scrum Masters. This role involves staffing, coaching, mentoring, and facilitating Agile practices to ensure fast product development through transparency, inspection, and adaptation. The Agile Operations Lead is recognized as an expert in Agile methodologies and works independently, under minimal guidance from higher management. This role includes direct responsibility for leading a team of Scrum Masters. LI-Hybrid #INDPPL

Responsibilities

**ESSENTIAL FUNCTIONS** :

+ Ensure teams adhere to Agile and SAFe practices and principles and IT operating model processes as defined by LACE, where applicable.

+ Promotes a continuous learning culture and facilitates an effective large scale adoption of SAFe framework.

+ Coach, mentor, and facilitate the Scrum Masters to adopt a truly Agile mindset, including ownership, self-management, and empowerment.

+ May serve as a peer mentor to other Scrum Masters, providing guidance on Agile practices.

+ Oversee the execution of Sprint Ceremonies (e.g., Sprint Planning, Daily Stand-up, Sprint Review, and Retrospective) conducted by the Scrum Masters.

+ Ensure sprint metrics (e.g., team velocity, flow) are tracked.

+ Create a collaborative environment that allows the Scrum Masters and stakeholders to interact closely.

+ Assist team with identifying and removing impediments, including cross value dependencies to enable teams to deliver value.

+ Work with IT Organization to provide resourcing to agile and project teams, reviewing allocation of existing staff to maintain productive workload levels.

+ Interview and hire qualified team members following company’s vendor management strategy.

+ Contribute to developing, standardizing and communicating new processes that advance delivery practices.

+ Onboarding new Scrum Masters to PPL, Agile ways Working and teams they will be supporting.

+ Serve as a Lead Scrum Master on key projects as necessary.

+ Provide guidance and oversight as a financial steward to ensure Scum Masters are charging time appropriately.

+ Partner with Agile Coaches and Release Train Engineers (RTEs) to ensure Scrum Master’s are enabling delivery of value and improving our ways of working via Communities of Practice.

+ May be assigned an Electric Utilities emergency and storm role. This is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service. This role may necessitate the need to work after-hours, outside of your normal schedule.

+ Performs other duties as assigned.

+ Performs other duties as assigned.

+ Complies with all policies and standards.

Qualifications

**REQUIRED EDUCATION** :

+ Bachelor's Degree

**REQUIRED EXPERIENCE** :

+ 10+ years of related work experience including at least 3 years of supervisory experience.

+ Strong track recrod of on-time, on-budget, and to specification delivery of IT products.

+ Ability to effectively execute an agile project.

+ Ability to manage relationships with internal business customers.

+ Knowledge of Azure Dev Ops, proficient in MS Tools.

**PREFERRED** :

+ Certified Scrum Master (CSM)

+ SAFe 6.0

**REQUIRED EDUCATION** :

+ Bachelor's Degree

**REQUIRED EXPERIENCE** :

+ 10+ years of related work experience including at least 3 years of supervisory experience.

+ Strong track recrod of on-time, on-budget, and to specification delivery of IT products.

+ Ability to effectively execute an agile project.

+ Ability to manage relationships with internal business customers.

+ Knowledge of Azure Dev Ops, proficient in MS Tools.

**PREFERRED** :

+ Certified Scrum Master (CSM)

+ SAFe 6.0

**ESSENTIAL FUNCTIONS** :

+ Ensure teams adhere to Agile and SAFe practices and principles and IT operating model processes as defined by LACE, where applicable.

+ Promotes a continuous learning culture and facilitates an effective large scale adoption of SAFe framework.

+ Coach, mentor, and facilitate the Scrum Masters to adopt a truly Agile mindset, including ownership, self-management, and empowerment.

+ May serve as a peer mentor to other Scrum Masters, providing guidance on Agile practices.

+ Oversee the execution of Sprint Ceremonies (e.g., Sprint Planning, Daily Stand-up, Sprint Review, and Retrospective) conducted by the Scrum Masters.

+ Ensure sprint metrics (e.g., team velocity, flow) are tracked.

+ Create a collaborative environment that allows the Scrum Masters and stakeholders to interact closely.

+ Assist team with identifying and removing impediments, including cross value dependencies to enable teams to deliver value.

+ Work with IT Organization to provide resourcing to agile and project teams, reviewing allocation of existing staff to maintain productive workload levels.

+ Interview and hire qualified team members following company’s vendor management strategy.

+ Contribute to developing, standardizing and communicating new processes that advance delivery practices.

+ Onboarding new Scrum Masters to PPL, Agile ways Working and teams they will be supporting.

+ Serve as a Lead Scrum Master on key projects as necessary.

+ Provide guidance and oversight as a financial steward to ensure Scum Masters are charging time appropriately.

+ Partner with Agile Coaches and Release Train Engineers (RTEs) to ensure Scrum Master’s are enabling delivery of value and improving our ways of working via Communities of Practice.

+ May be assigned an Electric Utilities emergency and storm role. This is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service. This role may necessitate the need to work after-hours, outside of your normal schedule.

+ Performs other duties as assigned.

+ Performs other duties as assigned.

+ Complies with all policies and standards.

Remote Work

The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers.

Equal Employment Opportunity

Our company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, protected veteran status, sexual orientation, gender identify, genetic information, disability status, or any other protected characteristic.