• Intake Pharmacy Technician

    Trinity Health (Grand Rapids, MI)


    Employment Type:

    Full time

    Shift:

    Description:

    Intake Pharmacy Technician

     

    The Pharmacy Support (PS) colleague (uncertified, certified, unlicensed, or licensed) provides safe, quality technical and non-technical functions which assist in provision of pharmaceutical care under the supervision & direction of a registered pharmacist in accordance with level of experience, education, policies & procedures.

     

    Functional Roles (not inclusive of titles or advancement career progression)

    PS IV – Lead / Business Support:

    Primary responsibilities

    + **Communicating with providers, case managers, patients in coordinating care**

    + **Obtaining and managing prior authorizations per insurance policy requirements for infusion medications**

    + **Assisting patients in co-pay assistance enrollment and management of renewals for these programs**

    + **Scheduling patient appointments**

    + **Collaboration with the billing team to help manage denials, address patient billing concerns, minimize lost revenue, and help to ensure all appropriate revenue is captured**

    + **Maintain accurate patient insurance information and obtain all clinical documentation for safe onboarding of new patients**

    Secondary responsibilities

    + **Inventory management, filling prescriptions, ordering medications**

    + **Assist pharmacists, pharmacy technicians, infusion nurses, intake team in daily tasks**

    • Expanded knowledge and experience of the PS III – Advanced Expanded role.

    • Additional education in area of specialty, leader in area of pharmacy practice.

    • Serves as knowledge expert in specialty-based programs (e.g., 340B program specialist, inventory lead, medication history/reconciliation specialist), education resource, role model & mentor; coordinates / leads unit, program, or service scope of responsibilities, including management of human resources (e.g., scheduling, workflow, and operations).

    • Basic data analytic skills supporting report generation / dashboard maintenance.

    Minimum Qualifications

    + High school diploma or GED or per state regulations as applicable; specialty license, registration, certification, training /or experience according to position or role and location of assignment in the applicable state of engagement. Some local travel to different locations may be required. Valid driver’s license where required by assignment.

     

    Additional Qualifications · Additional skills and certifications preferred for position or role assignment · Certified Pharmacy Technician · 340B drug pricing program knowledge; ACE certification · Inventory management knowledge · Business management, project management, & analytics skills

     

    + **Ambitious and self-motivated.**

    + **Detail-oriented with strong organizational skills.**

    + **Comfortable discussing financial situations with patients.**

    + **Proficient in technical skills related to pharmacy operations.**

    + **Excellent communication and interpersonal skills.**

     

    Our Commitment

     

    Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

    Our Commitment to Diversity and Inclusion

    Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

     

    Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

     

    EOE including disability/veteran