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About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next.** **But the heartbeat of SHI is our employees – all 6,000 of them.** **If you join our team, you’ll enjoy:

+ **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.**

+ **Continuous professional growth and leadership opportunities.**

+ **Health, wellness, and financial benefits to offer peace of mind to you and your family.**

+ **World-class facilities and the technology you need to thrive – in our offices or yours.**

Job Summary

The Director - Azure Cloud Services will lead and expand SHI's Azure Cloud Services practice, driving innovation and delivering exceptional Azure-based solutions to our enterprise clients. This role encompasses managing professional services, and a robust services delivery partner ecosystem, all centered around Microsoft Azure. You will lead a team of Managers, Solutions Architects and Engineers ensuring the successful design, implementation, and management of complex Azure cloud solutions.

Role Description

+ **Strategic Leadership & Azure Practice Development:**

+ Develop and execute a strategic vision for the Azure Cloud Services practice, focusing on cutting-edge Azure technologies and solutions.

+ Establish and maintain best practices for Azure infrastructure, platform services, and application development.

+ Drive continuous improvement initiatives to optimize Azure service delivery and enhance customer satisfaction.

+ Lead the development of service offerings related to Azure migration, cloud-native development, data analytics, and security.

+ **Team Leadership & Azure Expertise:**

+ Build, lead, and mentor high-performing teams of Azure-certified technical professionals, including engineers, architects, and project managers.

+ Provide coaching and professional development opportunities to enhance the Azure expertise and leadership skills of team members.

+ Ensure the team maintains a deep understanding of industry trends and emerging Azure services.

+ **Customer Engagement & Azure Solution Delivery:**

+ Act as a trusted advisor to clients, understanding their business needs and translating them into comprehensive Azure-based solutions.

+ Oversee the successful execution of complex Azure projects, ensuring adherence to timelines, budgets, and quality standards.

+ Drive the development of compelling proposals and presentations that articulate the value of SHI's Azure services.

+ Ensure a world-class customer experience through proactive communication, responsiveness, and technical excellence in Azure.

+ **Technical Expertise & Collaboration (Azure Focused):**

+ Maintain a strong understanding of Azure infrastructure (e.g., Virtual Machines, Networking, Storage), platform services (e.g., Azure Kubernetes Service, Azure SQL Database, Azure Functions), and security services (e.g., Azure Active Directory, Azure Security Center).

+ Collaborate with Microsoft and key supporting Azure partners to drive joint solutions and initiatives.

+ Work closely with sales, presales, and other internal teams to ensure alignment and effective Azure service delivery.

+ Ensure that the team is trained and certified on the latest relevant Azure technologies.

+ **Business Development & Azure Revenue Growth:**

+ Drive the growth of professional services revenue by identifying and pursuing new Azure-focused business opportunities.

+ Manage pipeline development and resource utilization to maximize profitability in the Azure space.

+ Develop and maintain strong relationships with key clients and partners in the Azure ecosystem.

+ Ensure that the team is able to properly scope and deliver on complex Azure projects.

Behaviors and Competencies

Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions.

Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement.

Business Acumen: Can provide strategic guidance and insights to drive overall business success.

Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills.

Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose.

Problem-Solving: Can lead strategic problem-solving initiatives, inspire others to improve their problem-solving skills, and foster a culture of proactive problem-solving.

Customer-Centric Mindset: Can lead strategic initiatives focused on improving the overall customer experience. Inspires and mentors others to adopt a customer-centric approach, fostering a culture of customer focus throughout the organization.

Results Orientation: Can inspire a culture of results-orientation across the organization, setting high standards and holding everyone accountable for achieving results.

Adaptability: Can drive strategic transformations, inspire others to embrace change, and foster a culture of continuous adaptation.

Strategic Implementation: Can lead the development and execution of comprehensive strategic plans, inspire and guide teams, and drive organizational change to achieve strategic objectives.

Continuous Improvement: Can lead others in identifying and implementing major improvements and proactively drive continuous improvement across the organization.

Skill Level Requirements

+ Minimum 10+ years of experience in a leadership role within a technology services organization, with a strong focus on Microsoft Azure.

+ Deep understanding of Azure infrastructure, platform services, and security best practices.

+ Proven track record of successfully leading and growing Azure-focused technical services teams.

+ Experience working with enterprise clients and managing complex Azure projects.

+ Experience with Azure migration strategies, and tools.

+ Experience with Azure DevOps.

+ Previous experience with IT management or technical sales management related to Azure.

+ Advanced working knowledge of Microsoft Excel and delivering customer proposals related to Azure solutions.

Other Requirements

+ Strong analytical and problem-solving skills

+ Strong desire and ability to teach, coach, develop technical sales & delivery team

+ Excellent communication, presentation, and interpersonal skills.

+ Ability to manage multiple projects and priorities in a fast-paced environment

+ Strong customer focus and a passion for delivering exceptional Azure-based services.

+ Azure certifications such as Azure Solutions Architect Expert, or Azure DevOps Engineer Expert are highly desired.

The base salary for this position is $110,000 - $200,000. The estimated on-target earning, or OTE, which includes a base salary and bonus/commissions, are $140,000 - $250,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status