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Field Application Engineer

Department: Sales, Marketing, and Product Management

Employment Type: Full Time

Reporting To: Senior Director of Global Sales

Compensation: $90,000 - $100,000 / year

Description

The Field Applications Engineer (FAE) is responsible for the support of the sales, marketing, and manufacturing of Capacitor products with global manufacturing facility. The FAE will travel to visit customers and assist customers’ engineers with the technical aspects of their design. The person acts as technical liaison to customers and will also heavily interact with Product Management, R&D and Sales, Marketing & Customer Service teams.

The ideal candidate should have an outgoing personality, an interest in learning about new technologies, and a desire to collaborate with the customers. The FAE will help uncover technological trends and translate their needs into product solutions, or help incorporate them into product development roadmaps.

Key Responsibilities

Build and maintain strong technical and commercial relationships:

+ Function as primary technical liaison for catalog and standard products.

+ Interact with customers to define custom part requirements and evaluate feasibility

+ Field customer technical questions

+ Coordinate with Sales to fully understand their requirements and applications

+ Work with engineering team to define testing and evaluation where required

+ Detailed drawing packages – customer drawings, assembly drawings and component drawings, specifying critical (inspection) dimensions

+ Review of customer specifications. Provide feedback and request changes to customer documentation as necessary

+ Applicable electrical and mechanical testing procedures

Develop technical and application literature:

+ Assist customers, sales representatives, and the Sales and Marketing organization with technical discussions and training. Function as primary initial contact on technical issues.

+ Develop, review and assist in updating Knowles Capacitors Presentations, brochures, White papers, blogs and market research.

+ Maintain catalog, datasheet, and website technical content.

+ Write and/or assist in writing technical articles and papers.

Works with Product Manager to address market needs:

+ To participate in new product development and the design of new or modified parts and their transfer to production.

+ Perform experiments to verify and improve capabilities in coordination with the engineering team.

Other:

+ Develop appropriate strategies, tactics, monthly reports, and annual plans

+ Travel and training in support of customers may be required.

Skills, Knowledge and Expertise

+ BS degree preferably in the electrical engineering discipline with focus on system designs and familiarity with passive components, especially capacitors (aluminum electrolytic, film, mica, supercapacitors and MLCC.

+ 3-7 years’ work experience in a technical role with customer interaction.

+ Ability to travel 40% to 50% of the time.

+ Experience with designs using passive components (capacitors) in Power supplies, RF systems or pulse energy systems is a plus

+ Self-directed, highly professional and collaborative.

+ Strong verbal and written communication skills.

+ Strong attention to detail and propensity for accuracy of work product.

+ Accountability to the timelines of task completion.

+ Able to manage multiple tasks and priorities within a fast-paced workplace.

+ Strong problem solving skills.

+ All applicants must be eligible to work in the U.S. without restriction to ITAR documentation and materials.

Benefits

Benefits:

+ Competitive pay and benefits package

+ Opportunities for professional development and growth

+ A dynamic and collaborative work environment focused on innovation and continuous improvement.

Join our team and play a pivotal role in transforming our manufacturing processes to achieve greater efficiency and excellence.

We are committed to providing all employees with a competitive and fair compensation package.

One element in our total compensation package is pay. The starting salary for this role is between $90,000 - $100,000 per year.

Knowles’ Cornell Dubilier brand is a leading designer and manufacturer of custom high-energy discharge capacitors used in a wide range of medical, military, and commercial pulsed energy applications.

Equal Opportunity Statement: We prohibit pay discrimination and discrimination of any kind based on race, color, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or other legally protected status.

ITAR Statement: Please note that this position may require access to technical data controlled under the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants must be U.S. persons (citizens, lawful permanent residents, or individuals granted refugee or asylee status) or have the necessary authorization to access controlled technical data. Compliance with ITAR and EAR regulations is a condition of employment.

Notice to Staffing Agencies, Search Firms, and Recruitment Agencies: The recruitment process at Knowles is managed through the Human Resources department. Knowles does not accept resumes submitted from 3rd party agencies outside of our system. To submit resumes, 3rd party agencies will need to be a pre-approved vendor with a valid contract in place, be actively engaged by Knowles to recruit for a specific position and have agency login credentials to submit candidates to our career portal. Please do not submit resumes via e-mail, external website, or directly to our employees. Any resumes submitted in this way become the property of Knowles and will not be eligible for any placement fee.