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Parts Counterperson

Date: Jun 4, 2025

Location:

Holbrook, NY, US, 11741

Req ID: 33293

Onsite or Remote: Onsite Position

Schedule: First Shift, Monday through Friday

Pay Range: $28.24 / hour

Join Komatsu and Be Part of Something Big

At Komatsu, we lead the construction and heavy equipment industry with cutting-edge technology and innovative solutions that enhance efficiency, safety, and sustainability. Our products are vital to sectors like construction and mining. By joining Komatsu, you become part of an industry essential to economic growth.

Why Join the Komatsu Company Stores East Team:

+ Competitive Compensation

+ Local 15-C Membership and Benefits

+ Career Planning and Advancement

+ Training Opportunities

+ ….and working for an OEM owned dealership!

Company Overview:

Komatsu Company Stores East operates eleven Company-Owned Dealerships in the NJ, NY, PA, MD, and DE region. We are seeking highly skilled Heavy Equipment Diesel Technicians for shop and field positions working on construction, mining, or other heavy equipment.

To learn more about Komatsu Company Stores (https://www.komatsustores.com/) , visit our website! If you would like to hear what our employees think about working for Komatsu, click this link Employee Testimonials (https://www.youtube.com/playlist?list=PLGrgaHTJkeUqiKnO9LfSsNcSAhnGq9-ZW) .

Job Overview

The Parts Counter Person, based in Holbrook, NY, supports customers via walk-ins, phone, email, and service department orders. Responsibilities include processing parts orders, managing paperwork, and performing some warehouse tasks. The role requires use of various computer systems (inventory, Microsoft Office, email, parts lookup tools) and frequent customer interaction. Equipment knowledge and jobsite experience are a plus.

Key Job Responsibilities

+ Assist phone and walk-in customers with parts requests. Research parts issues, generate sales orders and quotes using appropriate electronic media. Process invoices and customer returns. Maintain records to document activities.

+ Assist service department with parts requests, returns, and inquiries. Document and track activities.

+ Other duties as assigned to facilitate customer satisfaction, including parts pick-up and delivery.

+ Assist with cycle counts of inventory, help identify obsolete inventory and recommend inventory.

Qualifications/Requirements

+ Good computer skills

+ Ability to work independently with minimum supervision

+ Excellent customer service skills

+ Strong oral and written communication skills

+ Prior experience with CE and/or Mining parts counter, inventory, purchasing

+ Ability to read and understand technical manuals, computerized inventory systems, phone skills, pricing systems.

+ Valid drivers license and clean driving record

+ Ability to safely operate a forklift

+ Other duties as assigned

Work Environment:

As a parts counterperson with Komatsu Company Stores East, the physically demanding work is performed in industrial environments and includes exposure to significant environmental conditions, including but not limited to:

+ Sitting, standing, climbing, walking, lifting, pulling and/or pushing

+ Working at heights

+ Carrying, grasping, reaching, stooping, bending, and crouching

+ Must be able to lift/carry 50 pounds

+ Hand/eye and motor coordination

+ Work overtime as needed

+ The workplace environmental conditions include subject to noise, heat, cold, odors, hazards, and atmospheric exposures

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. This role pays $28.24. The actual offer will consider a wide range of factors, including experience and location.

Diversity & Inclusion Commitment

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions.  We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose.  We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world! #LI-CB1

If you want to learn more about Komatsu, please visit our website athttps://www.komatsu.com/

Nearest Major Market:Long Island

Nearest Secondary Market:New York CIty