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Summary This position is located in the Veterans Administration (VA), Veterans Health Administration (VHA), Hampton VA Healthcare System, in the North Battlefield VA Outpatient Clinic (NBVAOC). This position functions as the Health System Specialist/EA to the Health Care Center/Community Based Clinics (HCC/CBC) Administrator. Incumbent is responsible for a broad range of activities related to the institutional objective of quality patient care, education, and research. Will serve as a principal liaison. Responsibilities Major duties include, but are not limited to: General Practice Management Key member of the NBVAOC top management team and is delegated authority to make decision and act on matters within the responsibility of the HCC/CBC Administrator using broad policy guidance. Serves as the liaison to assist in supporting a multitude of service lines operating within NBVAOC and community Based Clinics through oral and written communication. Provides advice and assistance to administrative service chiefs and their administrative staff in carrying out their personnel management responsibilities, and in devising workable strategies and solutions to accomplish professional objectives. Assists clinical service chiefs and their administrative staff in the identification of workable plans to solve space and facility problems, frequently involving domino related projects and space trade offs. Works closely with the HCC/CBC Administrator for budget preparation and management for the NBVAOC and Community Based Clinics established and future activation. Provides advice to the clinical services concerning budget formulation, reviews and evaluates annual budget proposals, and reviews requests for additional resource (space, equipment, and personnel) from the clinical services. Assists the HCC/CBC Administrator in the formulation of policies. Reviews and evaluates proposed policy and procedure drafts submitted to the HCC/CBC Administrator. Administrative Oversight Responsible for the day-to-day oversight of assignments being completed by the NBVAOC and Community Based Clinics. Responsible for serving as a liaison to support staff and in doing so ensures that work plans, suspense's and all other written correspondence are accurate and completed by set deadlines prior to HCC/CBC Administrator review. Ensures fluid communication between service lines, sets up appropriate group meetings and discussions behalf of the HCC/CBC Administrator to ensure continuity of operations. Serves as a liaison for the Facility Planner by directly supporting top management team with responsibilities for planning, organization, development, direction, and evaluation of medical center functions. Conducts studies of manpower, space, programs, budget, and equipment utilization at the request of the HCC/CBC Administrator. Consults with the facility Public Relations Officer to ensure that the NBVAOC and CBOCs are presented in its best possible posture in community relations activities. Performs other directly related duties as assigned. Work Schedule: Monday-Friday, 8 am to 4:30 pm Virtual: This is not a virtual position. Position Description/PD#: Health System Specialist/PD029930 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/10/2025. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. In order to be considered for this position, you must meet the Individual Occupational Requirements (IOR) for this occupational series (0671) and the Specialized Experience requirement for the Specific grade level of the position. Individual Occupational Requirements for the Health System Specialist (0671) Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. (TRANSCRIPT REQUIRED) OR Specialized Experience Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. Grade Determination (GS-12) You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: responsible analytical or administrative, budgetary, or clinical experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: missions, organizations, programs, and requirements of health care delivery systems; regulations and standards of various regulatory and credentialing groups; and government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. You will be rated on the following Competencies for this position: Administration and Management Data Management Financial Management Manages and Organizes Information Project Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Assignment regularly involve short periods of walking, standing, bending, and carrying of light items, such as papers and books, are required on an occasional basis. May require occasional travel. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.