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Position Title:Program Specialist II

Job Group:Professional & Scientific

Required Minimum Qualifications:Bachelor’s degree and 2 years of related experience

Preferred Qualifications:Experience in Higher Education Admissions and the funnel process.

Experience managing various projects and working with multiple stakeholders.

Detail-orientated with strong analytical and problem-solving skills.

Experience learning new platforms and skills in a fast-paced environment.

Experience working with leads and conversion.

Job Description:

This position supports core admissions enrollment objectives and serves as a strategic liaison between the Office of Admissions and assigned Academic Colleges. This role is responsible for developing, managing, and analyzing prospective student search strategies to align with institutional enrollment goals. The coordinator collaborates with internal teams and external vendors to ensure effective outreach, top of funnel growth, and performance tracking. This is an exciting opportunity for someone who excels in communication, values collaboration, and is driven by results in a fast-paced, student-focused environment.

Key Responsibilities:

+ Manage Academic College search strategies using data-informed insights.

+ Collaborate and aid in implementing Core search strategies.

+ Communicate with Academic College(s) throughout the search funnel and admissions process.

+ Utilize systems like Salesforce, Workday Student, and MySQL for top of funnel efforts.

+ Use resources, such as in-house data & third-party tools, to inform market adjustments throughout the cycle.

+ Build and maintain relationships within Admissions, Academic Colleges, and Enrollment Management, as well as with third-party search vendors. The prospective student search program will support recruiter’s territory growth, Enrollment Marketing will support providing content to send to these students and systems will support the data integrations and tracking of the data sources to support metrics.

+ Host virtual search and prospect meetings.

+ Perform research and business analysis specifically related to assigned Academic Colleges funnel data and Core markets.

+ Create and analyze prospective student searches on vendor platforms.

+ Monitor search related budgets.

+ Stay up to date on industry trends and developments in prospective student search platforms and sources.

+ Assist in the development of suspect and prospect reporting metrics.

+ Help create and update top of funnel materials and documentation.

+ Travel as needed to support strategic search goals. This may include on-campus meetings and attending industry conferences.

+ Assist with key admissions events and campus-wide programs.

About the Office of Admissions:

The Office of Admissions at Iowa State University is dedicated to supporting prospective and current students through a range of services, outreach initiatives, and innovative programs. Join our team and play a key role in shaping the future of the university by fostering an engaging admissions process.

By joining our team, you will become part of an organization that values leadership, integrity, hard work, collaboration, and a commitment to excellence and service. If you are looking for an opportunity to make a significant impact, grow your career, and help shape the future of Iowa State University, this is the place and position for you!

Example of Duties

• Work closely with the various teams with the Office of Admissions, as well as Academic Colleges to support the search process and prospect management.

• Respond to a variety of questions and requests related to Admissions funnel information.

• Participate in strategic planning sessions with assigned Academic Colleges to inform prospective student search strategies.

• Research potential vendors to ensure the best tools and services are utilized.

• Provide weekly reports to assigned Academic Colleges and/or Admissions on prospective student search activities.

• Maintain clean suspect and prospect records across all platforms.

Level Guidelines• Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals• Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues• Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems• Responds to a broad range of inquiries and requests• May provide training and/or direction to lower-level staff• May lead projects of moderate scope and complexity• Provides guidance to students

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS807

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program• Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

Original Posting Date: June 4, 2025

Posting Close Date:June 14, 2025

Job Requisition Number:R17187

By focusing on the future and providing the best student experience possible, Iowa State attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State , we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/diversity-and-inclusion/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, 515 294-7612, email [email protected] .

If you have questions about the application process please email [email protected] or call 515-294-4800 or Toll-Free at 1-877-477-7485 . Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email [email protected] or call (515) 294-4800 or Toll-Free: (877) 477-7485 . TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942 .

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.