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NY HELP No

Agency Parks, Recreation & Historic Preservation, Office of

Title NYS Park Police Dispatcher

Occupational Category Enforcement or Protective Services

Salary Grade Hourly

Bargaining Unit OSU - Operational Services Unit (CSEA)

Salary Range From $24.13 to $24.13 Hourly

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Labor Class

Travel Percentage 0%

Workweek Variable

Hours Per Week 40

Workday

From 12 AM

To 12 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Suffolk

Street Address 625 Belmont Avenue

City West Babylon

State NY

Zip Code 11704

Duties Description • Receive and transmit police messages via radio, telephone, and criminal justice systems.• Maintain logs, records and written documents required by the Agency.• Professional and composed verbal communication with outside police agencies and the public; maintaining sound customer service practices and meeting the needs of the Agency under sometimes stressful conditions is essential.• This position operates an extensive array of law enforcement and emergency related communications equipment as well as computer software.• Prioritize all radio and telephone communications. Answer multiple telephone lines. Receive emergency and non-emergency calls for law enforcement and dispatch patrols to respond.• Make urgent and important decisions regarding emergency situations based on knowledge, skills and policies and procedures.• Service all walk-in customers.• Perform administrative duties such as data entry and retrieval, information filing and record keeping.• Comply with all Federal, State and Local regulations relative to communications and protected data and information.• Other duties as assigned.

Minimum Qualifications No minimum qualifications per civil service.Preferred Qualifications:• High School Diploma or higher• Preferred, one year of experience as a radio dispatcher or call taker (police, fire, emergency medical, mobile fleet, traffic management center, etc.)• Successfully pass an extensive background check• Successfully pass a field training program• Must have strong communication skills and the ability to communicate with a diverse community• Must be able to operate and perform under varying degrees of stress and pressure and be able to prioritize emergencies• Must be willing to work nights, weekends and holidays and be flexible with the schedule• Candidates must have the ability to effectively engage in communications that are often various and multiple• Must be able to navigate various software technologies including those associated with law enforcement applications and internet-based websites and have excellent data entry skills

Additional Comments Health Insurance options available Vacation/leave Benefits after 38 weeks

Some positions may require additional credentials or a background check to verify your identity.

Name Captain Christina Hall

Telephone

Fax

Email Address [email protected]

Address

Street 625 Belmont Ave.

City West Babylon

State NY

Zip Code 11704

Notes on Applying If you feel you meet the minimum qualifications, agency operating needs, and are interested in being considered for this vacancy, you can obtain an Employment Application from your local park office, your region’s administrative headquarters or can download an application from www.parks.ny.gov/employment. Please forward your application, resume and cover letter to: [email protected] is the responsibility of each applicant to accurately their experience and demonstrate that they meet minimum qualifications and agency operating needs.