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Come join our amazing team and work a hybrid schedule - Home/ Westfield, IN Office!

Responsible for providing quality customer service to borrowers and sellers, reviews files for adherence to minimum document requirements, ensuring completeness of submission. Obtains necessary information (i.e., loan applications, credit documents, etc.) to submit mortgage assumption files. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target base pay is $24.47/hr.

What you’ll do:

+ Receives and review assumption loan submissions, monitors incoming documents, and verifies data submitted by borrowers.

+ Obtains necessary information (i.e., loan applications, divorce decree, purchase agreement etc.) to process and complete assumption mortgage loan files.

+ Partner with operations staff to ensure expedient process of file flow.

+ Discuss steps involved in the assumption process with prospective and current customers.

+ Manage the loan process according to current legal and company guidelines and applicable federal, state, and local regulations.

+ Participate in ensuring loans are following Carrington guidelines, applicable state and federal regulations, and investor requirements.

+ Organizes and inputs loan information received into the company’s Loan Origination System (LOS).

+ Proactively monitors pipeline to ensure timely follow up of loans.

+ Assists departmental support staff when necessary.

+ Performs other related duties as assigned.

What you’ll need:

+ Maintains highly confidential information in accordance with Company’s privacy policy concerning borrower’s information (concerning borrower’s confidential information)

+ Must demonstrate thorough knowledge of all aspects of mortgage loan processing function and underwriting guidelines.

+ Excellent computer skills and working knowledge of Microsoft Office products.

+ Strong skill in the use of office machines such as computer, copiers, fax machines.

+ Strong customer service skills.

+ Requires extremely high level of organizational skills and ability to work on several tasks simultaneously.

+ Ability to maintain constant contact with borrower and internal office staff.

+ Ability to communicate effectively both verbally and in writing.

+ Ability to handle detailed assignments.

+ Ability to organize and prioritize workload and meet deadlines.

Our Company:

Carrington Mortgage Services-Retail Lending is part of The Carrington Companies. We offer a wide variety of home purchase and refinance products for government and conventional loan programs, specializing in underserved programs for borrowers with less than perfect credit and low down payment. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com .

What We Offer:

+ Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.

+ Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.

+ Customized training programs to help you advance your career.

+ Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.

+ Educational Reimbursement.

+ Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

EEO/AAP Employer

Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.