• Patient Contact Center Representative

    UHS (Norwich, NY)


    Position OverviewA Patient Contact Center Representative (PCCR) is the customer service liaison to each of our practices. The PCCR interacts with each patient with courtesy and respect using exceptional communication skills. The purpose of this position is to provide our patients with a seamless experience while following all UHS Policies regarding registration, scheduling, insurance verification and billing.

    Primary Department or Work Location:

    Physician Services, UHS Chenango Memorial Hospital

    Work Shift and Schedule:

    This is a per diem position, which means you will work on an as needed, agreed upon basis. Working hours will be assigned by your manager.

    Compensation Range:

    $15.00 - $20.74 per hour, depending on experience

     

    This position is not eligible for benefits.

     

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    Education/Experience

    Minimum Required:

    + High School Diploma or equivalent

    Preferred:

    + Previous medical, administrative, call center and customer service experience

    + Proficient PC skills

    + Knowledge of Medical Terminology

     

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    About United Health Services

     

    United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.

     

    At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!

     

    United Health Services is an Equal Opportunity Employer.

     

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    United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.